Reviews (13)

Overall rating
1.5
Counts per rating level
  • 38% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 62% of ratings are 1 stars
March 17, 2025

We have the 7 digit counter. Like the concept. Like the way it looks. Like that it can be set to display a variety of different metrics. Do not like that it randomly increases and decreases the display number when no sales or refunds have been made. It's exciting to hear the numbers flip when you made a sale! However, its super annoying when the numbers are frequently flipping all over the place when no activity is occurring on our shopify site. We cannot rely on the displayed numbers being correct. Would not purchase again unless this issue is fixed.

VMACSINC
United States
3 months using the app
December 4, 2024

We have this connected to the Smiirl seed counter shopify sells in its store. However over the last few weeks, it keeps shifting between several number ranges. 2 out of 3 are incorrect. The other day, it was shifting between 5 or so numbers. Smiirl lays the blame on shopify and says there is nothing they can do. That they have been in contact with Shopify, which apparently is already aware as it's happening to a number of other customers. And that Shopify will email me about the issue. Shopify has yet to email me about the issue, and I'm sure par to course, Shopify isn't working on the problem. Which is a shame considering how EXPENSIVE these little counters are. You may have better success buying a cheaper 3rd party version and using zapier.

Alliance of Native Seedkeepers
United States
About 1 month using the app
March 3, 2025

I received my counter, set it up, and it worked well for a few days. However, after that, it started showing random numbers frequently. The same issue happened a few days ago, and I had to reinstall the app to fix it. Now the problem has returned, and I can’t keep reinstalling the app every two days. This needs to be fixed.

Babenko Brand
Canada
14 days using the app
August 21, 2023

$399 for an app and software that doesn't work. It will work for a few days and then randomly change numbers. DO NOT USE>

Prohibition Soap LLC
United States
8 months using the app
March 11, 2022

There was a bug earlier today which resulted in our counter displaying the incorrect order. I reached out via email and got a reply back and the bug was fixed within 15 minutes of me sending the email. Seems like there was a backend error that caused this on some counters if yours is bugged reach out to them via email and they can resolve/reset your counter.

Smell My Thongs
Canada
5 months using the app
September 13, 2021

Finally! I love my Smiirl counter, and use it as something of a 'heartbeat' in the back of the office to let me know things are working. Since moving to Shopify we, and our developers, were not able to figure out how to get it working, so Counter is a lifesaver for us, and the ability to configure what's being reported is great.

Abstract Ocean
United States
26 days using the app
May 12, 2023

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?

Painted Lavender
United States
24 days using the app
October 13, 2021

Really Easy to use App, workd perfectly with my Smiirl.
Would recomend for the one who buy smiirl KPI to see monthly sales

Aliz Chile
Chile
8 days using the app
Edited October 13, 2021

At first, I had issues but surprisingly, after writing to the developer, they actually fixed the problem showing accurately the sales. Works perfectly now :)

Triballe Chile
Chile
8 days using the app
November 26, 2024

1. Does not import correct data at all, off by 15% or so.

2. Does not connect properly to WiFi - followed all the steps and it's not updating.

Waste of $.

Revomadic
United States
About 1 hour using the app