Shopify Counter , 11 reviews

Overall rating
1.6
Counts per rating level
  • 45% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 45% of ratings are 1 stars
January 29, 2024

Wrong number since I've installed it which is really disappointing. I reached out to them and was given basic troubleshooting advice I already tried.

UncommonPlans
Canada
20 days using the app
April 1, 2024

counter worked fine for the first 5 minutes,
now i cannot open the app through shopify on 3 seperate devices.
it keeps showing:

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail

Street Struck Clothing
Australia
About 1 hour using the app
February 1, 2024

Having the same experience as others. It's the wrong number - so there's no point in having it. I wish these reviews showed up during the purchase of the counter. Why are the reviews fine in 2022 - showing they fixed the "bug"? and now it's back to being wrong? makes no sense. We'll see if support helps me. - I'll be back to update.

Molly bubbles soap company
United States
About 1 hour using the app
May 12, 2023

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?

Painted Lavender
United States
28 days using the app
August 21, 2023

$399 for an app and software that doesn't work. It will work for a few days and then randomly change numbers. DO NOT USE>

Prohibition Soap LLC
United States
8 months using the app
August 31, 2023

DEPOIS QUE VC INSTALA, ELE OFERECE UM TAL TIBDYT E ISSO É UM VIRUS!!!!!!!!!N NAO INSTALEM! VEJAM O REVIEW BAIXO!!! BOA SORTE, AMIGOS...

Marie Antoinette Mens Boutique
Brazil
24 minutes using the app
October 13, 2021

Really Easy to use App, workd perfectly with my Smiirl.
Would recomend for the one who buy smiirl KPI to see monthly sales

Aliz Chile
Chile
Over 2 years using the app
March 11, 2022

There was a bug earlier today which resulted in our counter displaying the incorrect order. I reached out via email and got a reply back and the bug was fixed within 15 minutes of me sending the email. Seems like there was a backend error that caused this on some counters if yours is bugged reach out to them via email and they can resolve/reset your counter.

Smell My Thongs
Canada
5 months using the app
September 13, 2021

Finally! I love my Smiirl counter, and use it as something of a 'heartbeat' in the back of the office to let me know things are working. Since moving to Shopify we, and our developers, were not able to figure out how to get it working, so Counter is a lifesaver for us, and the ability to configure what's being reported is great.

Abstract Ocean
United States
26 days using the app
Edited October 13, 2021

At first, I had issues but surprisingly, after writing to the developer, they actually fixed the problem showing accurately the sales. Works perfectly now :)

Triballe Chile
Chile
8 days using the app