Counter (Deprecated)

We have the 7 digit counter. Like the concept. Like the way it looks. Like that it can be set to display a variety of different metrics. Do not like that it randomly increases and decreases the display number when no sales or refunds have been made. It's exciting to hear the numbers flip when you made a sale! However, its super annoying when the numbers are frequently flipping all over the place when no activity is occurring on our shopify site. We cannot rely on the displayed numbers being correct. Would not purchase again unless this issue is fixed.

I received my counter, set it up, and it worked well for a few days. However, after that, it started showing random numbers frequently. The same issue happened a few days ago, and I had to reinstall the app to fix it. Now the problem has returned, and I can’t keep reinstalling the app every two days. This needs to be fixed.

We have this connected to the Smiirl seed counter shopify sells in its store. However over the last few weeks, it keeps shifting between several number ranges. 2 out of 3 are incorrect. The other day, it was shifting between 5 or so numbers. Smiirl lays the blame on shopify and says there is nothing they can do. That they have been in contact with Shopify, which apparently is already aware as it's happening to a number of other customers. And that Shopify will email me about the issue. Shopify has yet to email me about the issue, and I'm sure par to course, Shopify isn't working on the problem. Which is a shame considering how EXPENSIVE these little counters are. You may have better success buying a cheaper 3rd party version and using zapier.

1. Does not import correct data at all, off by 15% or so.

2. Does not connect properly to WiFi - followed all the steps and it's not updating.

Waste of $.

counter worked fine for the first 5 minutes,
now i cannot open the app through shopify on 3 seperate devices.
it keeps showing:

An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command
heroku logs --tail

Having the same experience as others. It's the wrong number - so there's no point in having it. I wish these reviews showed up during the purchase of the counter. Why are the reviews fine in 2022 - showing they fixed the "bug"? and now it's back to being wrong? makes no sense. We'll see if support helps me. - I'll be back to update.

$399 for an app and software that doesn't work. It will work for a few days and then randomly change numbers. DO NOT USE>

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?

This team was very helpful to fix my issue. Very pleased with the counter as well. Really cool to have it in the office.

At first, I had issues but surprisingly, after writing to the developer, they actually fixed the problem showing accurately the sales. Works perfectly now :)