Counterproof Chargebacks

Counterproof Chargebacks

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
IT Vilkai

Drafts and files a rebuttal packet for every chargeback before the deadline. Stripe included.

Counterproof reads each Shopify Payments or Stripe dispute, tells you whether to fight, and builds the packet when it is: a rebuttal letter cited to the network rule, plus matching exhibits from your order data. Then it files with the bank before the deadline — no pasting evidence into your admin. Approve each packet yourself, or let Counterproof file on its own: your choice, set once. When a dispute isn't worth fighting, triage shows the math and tells you to refund instead.

Counterproof reads each Shopify Payments or Stripe dispute, tells you whether to fight, and builds the packet when it is: a rebuttal letter cited to the network rule, plus matching exhibits from your order data. Then it files with the bank before the deadline — no pasting evidence into your admin. Approve each packet yourself, or let Counterproof file on its own: your choice, set once. When a dispute isn't worth fighting, triage shows the math and tells you to refund instead. more
  • Per-reason-code evidence: exhibits matched to what each dispute type requires
  • Rebuttal letters cite the Visa, Mastercard or Amex rule by name
  • Triage says fight or refund on every dispute, with the economics shown
  • Files the finished packet with the bank before the response deadline
  • Reads Shopify Payments and Stripe disputes; no collaborator access

Languages

English

Works with

  • Stripe

Pricing

Choose the plan that best fits your business.

Free

Free

Starter

$29 / month

14-day free trial

Growth

$59 / month

14-day free trial

Scale

$99 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by IT Vilkai.

Developer

IT Vilkai

V. Nagevičiaus g. 3, Vilnius, LT-08237, LT

Launched

August 5, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Orders, Shopify Payments, Shopify admin

  • View orders

    All order history

  • Edit Shopify Payments

    Shopify Payments dispute evidences, Shopify Payments disputes

  • View Shopify admin

    Legal policies

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