Coupler.io: export data

Coupler.io: export data

Reviews (3)

Overall rating
2
Counts per rating level
  • 0% of ratings are 5 stars
  • 33% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
    2
May 17, 2024

my free trial ended on 17 May(Today). However, I cannot cancel the bill and unfreeze my Shopify store until I pay for the app. I did not even use the app. That is frustrating.

Hea Chicken
Hong Kong SAR
About 1 month using the app
Railsware Products Studio LLC replied May 28, 2024

Hi there,

We are sorry to hear that this issue happened and understand your frustration. We would like to clarify that the billing process for Coupler.io Shopify app is tied ...

Edited June 6, 2024

Support has helped with many workarounds which is appreciated.

FRE Pouch
United States
About 1 month using the app
Railsware Products Studio LLC replied May 30, 2024

Hi there,

Thank you for sharing your feedback.

From our support communication, we know you need to pull new vs returning customers data from Shopify. We agree that the ...

March 18, 2024

no free plan as advertised + only way to cancel is by writing support. wasted 10 minutes on this

Healthletic
Lithuania
9 minutes using the app
Railsware Products Studio LLC replied March 19, 2024

Thank you for bringing this to our attention and for taking the time to leave us a review. We assure you this is not the level of service we strive to provide to our ...