Coupler.io: export data

Coupler.io: export data

Pricing
Free plan available. Free trial available.
Rating
2.0 (3)

Automate reporting and optimize analytics to make decisions driven by data.

Import Customer, Product, and Order data from Shopify to Google Sheets, Microsoft Excel, BigQuery, Looker Studio or PowerBI on a set schedule, with no coding required. Get a real-time snapshot of warehouse inventory, build advanced dashboards and reports, or share data with any external stakeholders with the help of Coupler.io.

Import Customer, Product, and Order data from Shopify to Google Sheets, Microsoft Excel, BigQuery, Looker Studio or PowerBI on a set schedule, with no coding required. Get a real-time snapshot of warehouse inventory, build advanced dashboards and reports, or share data with any external stakeholders with the help of Coupler.io. more
  • Automate data refresh on a custom schedule as frequently as every 15 minutes;
  • Transform data on-the-go data (column management, filtering, sorting);
  • Blend data loaded from different Shopify stores or other supported data source;

Languages

English

Works with

Google Sheets, Excel, Power BI, Looker Studio, Google BigQuery, Redshift

Categories

Pricing

Free

Free

  • 1 user
  • 1 active integration/billing period
  • 100 runs/month
  • 1000 rows/run
  • Automatic data refresh frequency starting with the daily option

Starter

$64 / month

or $588/year and save 23%

  • 2 users
  • All sources
  • 500 runs per month
  • 10,000 rows per run
  • Automatic data refresh on a daily basis
  • An unlimited number of importers

14-day free trial

Squad

$132 / month

or $1,188/year and save 25%

  • 5 users
  • All sources
  • 4,000 runs per month
  • 50,000 rows per run
  • Automatic data refresh up to 30 minutes
  • An unlimited number of importers

14-day free trial

Business

$332 / month

or $2,988/year and save 25%

  • Unlimited users
  • All sources
  • 10K+ runs/month
  • 100K+ rows/run
  • Automatic data refresh up to 15 minutes
  • An unlimited number of importers

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3)

Overall rating
2
Counts per rating level
  • 0% of ratings are 5 stars
  • 33% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 67% of ratings are 1 stars
Edited June 6, 2024

Support has helped with many workarounds which is appreciated.

FRE Pouch
United States
4 months using the app
Railsware Products Studio LLC replied May 30, 2024

Hi there,

Thank you for sharing your feedback.

From our support communication, we know you need to pull new vs returning customers data from Shopify. We agree that the ability to pull this data directly would be beneficial which is why, as per our communication, we will take your request into account when planning the next steps for our development team. In the meantime, there is a workaround you can use to still pull this data with Coupler.io - please let us know in case we didn't communicate well how to implement it, we'll be happy to provide further instructions.

When it comes to support - our SLA is up to 24-hour response on business days, but we are doing our best to respond as fast as possible, which was applicable in our communication as well and our goal is to improve it further.

May 17, 2024

my free trial ended on 17 May(Today). However, I cannot cancel the bill and unfreeze my Shopify store until I pay for the app. I did not even use the app. That is frustrating.

Hea Chicken
Hong Kong SAR
About 1 month using the app
Railsware Products Studio LLC replied May 28, 2024

Hi there,

We are sorry to hear that this issue happened and understand your frustration. We would like to clarify that the billing process for Coupler.io Shopify app is tied to Shopify's billing logic. In situations where a payment is missed, Shopify freezes the store until the bill is settled. Please feel free to check more here: https://community.shopify.com/c/payments-shipping-and/frozen-account/td-p/2566405#:~:text=If%20you%20missed%20paying%20your,settle%20your%20bill%20with%20Shopify.

In your case, it appears you installed and started the subscription for Coupler.io Shopify app on April 3rd. The trial period was ending 14 days later, on April 17th. It looks like the trial wasn't canceled before it ended, and the subscription was only canceled on May 15th. As a result, Shopify froze your account due to the unpaid amount, which is an automated process by Shopify.
We apologize for any inconvenience this has caused you. However, we would like to highlight that the billing procedures are in line with Shopify's policies, and they are designed to ensure the smooth functioning of all integrated apps.

We have taken the needed measures on our end to ensure your subscription with us is canceled and there is no longer due payment.
We would recommend reaching out to Shopify's support team for further assistance in resolving any matters related to your Shopify store. Please feel free to contact us if you require any additional support or information regarding our app.

Thank you for your understanding.

March 18, 2024

no free plan as advertised + only way to cancel is by writing support. wasted 10 minutes on this

Healthletic
Lithuania
About 23 hours using the app
Railsware Products Studio LLC replied March 19, 2024

Thank you for bringing this to our attention and for taking the time to leave us a review. We assure you this is not the level of service we strive to provide to our customers.

Note that Coupler.io does not offer a free plan, rather a 14-day free trial that's mentioned on our listing here and on our website.

Please also be advised that it is possible to cancel a subscription, as well as delete your account, even if on the trial, at any time from the Billing and Settings section of the app, respectively.

If you found a free plan mention elsewhere or want to share any other concerns, please reach out to us directly at contact@coupler.io.

Support

Railsware Products Studio LLC can answer any questions you have about Coupler.io: export data.

Developer

Railsware Products Studio LLC

925 N La Brea Ave, Suite 400, office 560, West Hollywood, CA, 90038, US

Launched

December 6, 2022

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