Reviews (183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, user-friendly interface, and robust course management features. The support team is noted for their quick response times and availability around the clock, often resolving issues promptly. The intuitive interface simplifies course creation and navigation for both instructors and students, supporting various media types and integrating seamlessly with Shopify. Merchants appreciate the customization options that allow them to tailor courses to their specific needs, and regular updates that enhance the app’s capabilities and performance. Many see it as a good value for money, contributing positively to business growth and customer satisfaction.
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App is simple to use on both ends. As a creator, making a course is a cinch. As a user, accessing and viewing the course is intuitive and easy. I had a few issues with buttons displaying and the customer service was great. Development team responded promptly and everything looks and works great.
Good settings support is very helpful
This app has a very nice and intuitive layout; courses are easy to create and also easy for the students to follow. It also has a very responsive and helpful customer service staff.
This is a great app and they have AMAZING support. I highly recommend this app.
Excellent customer service and awesome app! I highly recommend.
Amazing customer service, has everything I need
The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
The app’s seamless integration with Shopify ensures a smooth experience for both store owners and their customers.
W Company & W product
Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process