Reviews (183)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly interface, and robust course management features. The support team is noted for their quick response times and availability around the clock, often resolving issues promptly. The intuitive interface simplifies course creation and navigation for both instructors and students, supporting various media types and integrating seamlessly with Shopify. Merchants appreciate the customization options that allow them to tailor courses to their specific needs, and regular updates that enhance the app’s capabilities and performance. Many see it as a good value for money, contributing positively to business growth and customer satisfaction.

January 26, 2024

I have been very impressed with this group so far! They have helped us customize the program to support our online learning system. Chat help is AMAZING and they are very responsive. They even met with me over video chat to explain and talk out my concerns.

It is SUPER easy to upload courses. Looking forward to launching our CE program soon! Thanks.

Dental Compliance
United States
Over 2 years using the app
Architechpro OÜ replied February 10, 2024

Thank you for choosing our app and being an amazing customer!

May 15, 2024

I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.

LifeofSavant
United States
About 2 months using the app
Architechpro OÜ replied May 17, 2024

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :

1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.

2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.

If there’s any specific feature that didn’t work for you, please let us know so we can address it.

April 9, 2024

They have been fantastic working with me and the workshops/course are going great! A lot easier to use than I thought. They have bent over backwards to help and are always quick to respond. Highly recommend this app if you want to sell any sort of courses or meetings on Shopify!

The Writer Store
United States
7 months using the app
December 5, 2023

I used to sell my online courses through other applications, and overall, I can say they worked fine. However, after installing Courses Plus, I am pleasantly surprised by many things. Firstly, this app has a very intuitive and user-friendly interface. In addition, well-prepared tutorials are available right from the start! Besides, a lot of additional information can be found on the official YouTube channel run by the company. Additionally, I must admit that even if something goes not entirely as it should during the configuration, you can easily request support using a simple form, and the company's employees, who seem to be available 24 hours a day, respond and help lightning-fast. I checked it myself. Writing a support query around 9 in the evening, I received a response with full instructions on what steps to take to solve my problem in literally 7 minutes. I am confident that they will quickly resolve any issue. No support in the previous apps I used worked as fast and effectively. Seriously! So, summarizing everything, I believe this is the best course management app I have tested. It is simple and intuitive for both course owners and participants. There is an extensive tutorial base, and the support works rapidly. Nothing more is needed! It was definitely worth investing in this tool to not worry about technical matters and focus on delivering valuable content to customers :)

The Handy Maths Method
Poland
4 months using the app
Architechpro OÜ replied December 20, 2023

Thanks a lot for the review!

December 21, 2023

We launched our online training 4 months ago and this app has been perfect. Customers have been enjoying our online training with minimal issues. Support team is quick to respond and always very helpful. Only recently encountered a technical issue where one of the courses were not working for customers who purchased a bundle pack. But the team was quick to look into it and resolved it within 3 business days. Thank you so much, and highly recommend this app.

Rainbow Sounds
Australia
Over 1 year using the app
Architechpro OÜ replied January 9, 2024

Happy you've found the perfect app! And that we were able to support with the project!

May 3, 2024

This app was exactly what we needed.
The staff and developers are so helpful and always available to answer any questions and offer solutions, which makes it even better

Stringvirtuoso
United Kingdom
25 days using the app
February 5, 2024

I have been using the app for 6 months now, and it has been the perfect fit, easy to use, and stable. I've noticed there are frequent updates, adding great new features or improving upon what's already there. I have to praise the customer support. They always answer promptly and make sure to help us solve any problems we encounter. Overall, this is a great app with great support behind it.

TrueProject Marketplace
United States
12 months using the app
Architechpro OÜ replied February 10, 2024

Thanks a lot for the feedback, we're doing our best to keep the product as the best in the market.

June 29, 2024

Great customer service and fast problem solving

The House of Postiche
United States
1 day using the app
March 7, 2024

It’s quite easy to use and works seamlessly for great quality digital products. The team are highly responsive and always happy to help when I have questions or need extra changes made.

Aromedi
Australia
About 1 year using the app
January 31, 2024

Courses Plus is amazing! It works seamlessly with Shopify and looks great on our website. It's made it so easy for us to start selling on demand classes. The support team has been incredibly helpful. They're available to message while you're in the app, so it's really easy to ask a quick question, and they're very responsive. Overall Courses Plus is an affordable and easy way to setup a passive revenue stream on your shop.

Cocoknits
United States
9 months using the app
Architechpro OÜ replied February 10, 2024

Thanks and happy it worked smoothly for your store