Reviews (183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, user-friendly interface, and robust course management features. The support team is noted for their quick response times and availability around the clock, often resolving issues promptly. The intuitive interface simplifies course creation and navigation for both instructors and students, supporting various media types and integrating seamlessly with Shopify. Merchants appreciate the customization options that allow them to tailor courses to their specific needs, and regular updates that enhance the app’s capabilities and performance. Many see it as a good value for money, contributing positively to business growth and customer satisfaction.
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Súper fácil de utilizar y muy practica. Hay buena atención por parte de los técnicos y te resuelven las dudas super rápido.
I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.
UPD: 5/21/23 from Anton:
Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our Courses Plus app:
- We never did any Shopify fraud activity and are not planning to
- We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant.
- We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself.
- The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply.
TL;DR: Please contact us in case you have any question: we're here to help!
All the best with your project and we hope our Courses App will turn it into even greater product!
Hi Dan,
We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you.
I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.
It’s quite easy to use and works seamlessly for great quality digital products. The team are highly responsive and always happy to help when I have questions or need extra changes made.
Courses plus is a really great app for my shopify website. It was really easy to create my course and the support from their help centre and the developers has been incredible. They have been extremely patient with my limited tech knowledge!
We have been using this for a couple of years and it has met our needs as hoped. Support has been very responsive and timely. Any issues or questions have been resolved as quickly as possible.
Thank you very much! We're happy to have you as our loyal customer for such a long time!
Amazing and fast customer support. All the questions answered quickly and if any fix needed, they deliver it really fast.
When Covid hit it required us to pivot our educational offerings to an online platform and this app was a very easy solution for us. It has been easy to use, and the support is extremely fast and helpful. Highly recommend!
Very easy to install and OUTSTANDING support, they respond very quickly and helped deliver my needs. I highly recommend it!
Thanks a lot! We're very happy to have you as our customer!
The support team is amazing! I usually get a reply in 5-10min., but today on Saturday I even got my reply right after 2min. I highly recommend.
The support team DO read the messages, and they DO request only info that was really missing in my email. Short and very effective communication. And not only today! Cheers team, you are amazing!
PS: I highly recommend the product - the app. I am using it second year. It's easy to use with no previous knowledge, especially when you are a one man show and don't have 10+ people team or any time to waste. Thank you!
It's a pleasure to work with you.
Best wishes,
Dayana from Deutsch Academy :)
Thank you very much, Dayana!
Our big pleasure to have you as our customer!
I have been using this program for about a year and am very happy! I have a complicated and large program and it's been working great. Usually there are no issues, but whenever there are -- I am at peace knowing the customer service team will get back to me ASAP. They support team is friendly, inquisitive and quick! Def reccomend!
Thanks a lot for your review! All the best of luck with your project and reach out to us in case you need any help or have a question!