Courses Plus
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to add a professional, user-friendly online course platform to e-commerce sites. It supports various content types and offers features like course bundling and certificates. The seamless Shopify integration and intuitive design make it accessible for all skill levels. Reviewers consistently praise the responsive customer support and their willingness to incorporate user-requested features.
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The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
I have been very impressed with this group so far! They have helped us customize the program to support our online learning system. Chat help is AMAZING and they are very responsive. They even met with me over video chat to explain and talk out my concerns.
It is SUPER easy to upload courses. Looking forward to launching our CE program soon! Thanks.
Thank you for choosing our app and being an amazing customer!
We have been using this for a couple of years and it has met our needs as hoped. Support has been very responsive and timely. Any issues or questions have been resolved as quickly as possible.
Thank you very much! We're happy to have you as our loyal customer for such a long time!
The support team is amazing! I usually get a reply in 5-10min., but today on Saturday I even got my reply right after 2min. I highly recommend.
The support team DO read the messages, and they DO request only info that was really missing in my email. Short and very effective communication. And not only today! Cheers team, you are amazing!
PS: I highly recommend the product - the app. I am using it second year. It's easy to use with no previous knowledge, especially when you are a one man show and don't have 10+ people team or any time to waste. Thank you!
It's a pleasure to work with you.
Best wishes,
Dayana from Deutsch Academy :)
Thank you very much, Dayana!
Our big pleasure to have you as our customer!
I have been using this program for about a year and am very happy! I have a complicated and large program and it's been working great. Usually there are no issues, but whenever there are -- I am at peace knowing the customer service team will get back to me ASAP. They support team is friendly, inquisitive and quick! Def reccomend!
Thanks a lot for your review! All the best of luck with your project and reach out to us in case you need any help or have a question!
Excelente aplicación y muy buena atención de su equipo de soporte
Excellent customer support. The team are very responsive to messages and have helped to customize the look of the app to suit my website theme and layout perfectly. The courses app works great for my online courses, it does exactly what I need!
Thanks a lot! We're very happy you're happy with our level of support!
App works great, but more importantly the support is top notch. I've emailed to ask them to make fixes and improvements and they always do it asap.
Thanks a lot for your review! We're always happy to help
We launched our online training 4 months ago and this app has been perfect. Customers have been enjoying our online training with minimal issues. Support team is quick to respond and always very helpful. Only recently encountered a technical issue where one of the courses were not working for customers who purchased a bundle pack. But the team was quick to look into it and resolved it within 3 business days. Thank you so much, and highly recommend this app.
Happy you've found the perfect app! And that we were able to support with the project!
I really like Courses Plus with customer service, they respond very quickly and also helped deliver my needs. With Courses Plus My first Courses going so easy with my shopify. and now I have many courses on my site with Courses Plus. I highly recommend it!
We are grateful for your review! Cheers to you on behalf of our team!