Appointment Booking Cowlendar

Appointment Booking Cowlendar

Reviews (2,028)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings and appointments, noting its seamless integration with Shopify, user-friendly interface, and versatile features like multi-day bookings and customizable time slots. They praise its support for both physical and digital locations and commend the exceptional 24/7 customer service, especially the responsiveness of team members such as Mateo, Theo, and Leo. It's valued for enhancing operational efficiency and customer satisfaction, making it a useful tool for businesses looking to optimize their booking processes.

October 3, 2023

Easy and perfect for what i need. I was able to get a scheduling app made for Shopify and finish installing and configuring in less that 45 mins. Its easy and self explanatory .

Tribal Hair Studio
United States
About 1 hour using the app
September 14, 2023

Super easy to use and the customer service is AWESOME! Leo gives clear answers, helps you to figure everything out and also very important: He answers very soon. Really recommend this app!

Head Spa Paradise
Netherlands
About 1 hour using the app
July 6, 2023

Love the app!
Love the customer service!
I’ve been in search of an app for booking some of the services my site offers and this was just what I needed.

Dashing Designs by LR
United States
About 1 hour using the app
May 22, 2023

Great app, using it for booking wine tastings online! Customer service is very responsive. Would highly recommend!

Rio Grande Winery
United States
About 1 hour using the app
October 24, 2023

Leo was friendly and downloading the app was easy! I was able to accept new bookings in a matter of minutes! This is sssooo great!

F Him Co.
United States
About 1 hour using the app
November 22, 2022

Fantastic app and even better customer service. Pricing is the lowest I've seen, and the app does everything you need. Highly recommend!

LAW FIRM
United States
About 1 hour using the app
July 1, 2023

Terrible customer service they never answer their chat. I have had staff waste HOURS just sitting and waiting for a response to a simple task. So if this is how simple task are handled I would never trust this company with anything major like my customers.

Eclectic Branding
United States
1 day using the app
Penida replied July 10, 2023

Thank you for taking the time to leave your feedback. I genuinely regret to hear about your recent experience and appreciate the opportunity to address your concerns.

As the sole founder of this venture, I strive to provide exceptional service to every customer. Your chat was answered by me personally within 45 minutes on a Saturday night at 11pm. I understand that in today's fast-paced world, time is of the essence, and I am continually working towards minimizing response times. But i'm only a human being and despite my best effort i can't be online 7/24 :)

Please note that I deeply value every interaction with my customers, regardless of whether it involves a simple task or a major concern. Each of your questions and issues are important to me, and I assure you I treat them all with equal seriousness and respect.

I want to mention that I've tried to reach out to you multiple times to extend my personal apology and work with you directly to resolve any lingering issues. Please do feel free to connect with me if there's anything further you need; my primary goal is to ensure you are satisfied and all your concerns are effectively addressed.

I've contacted you on your website contact form, on your shopify email and on your professionnal email that can be found online. You unfortunately did not get back to me :(

On a final note, the nature of your review has led me to question its authenticity. Considering the efforts I've made to resolve this situation and the typical experiences my customers have, I'm left wondering if this could be an attempt from a competitor to impact my ratings negatively. Especially given that you've rated 5-star
"Appointly: Appointment Booking" praising their customer service the day right before leaving me a 1-star review. Never to be seen again. Really weird.

Regardless, if your review is from a genuine customer, I sincerely hope we can work together to improve your experience. Your satisfaction is my topmost priority, and I'd be grateful for the opportunity to demonstrate this to you.

September 13, 2023

easy to use

mater.clinic
United Kingdom
About 1 hour using the app
October 16, 2023

Best service ever.

Tuft Crowd
South Africa
About 1 hour using the app
October 31, 2023

Prise en main aisée, service très réactif et multilingue , application complète. Easy to use, very responsive and multilingual service, complete application.

All-keratin.com
Belgium
About 1 hour using the app