Appointment Booking Cowlendar

Appointment Booking Cowlendar

Reviews (2,013)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings and appointments, noting its seamless integration with Shopify, user-friendly interface, and versatile features like multi-day bookings and customizable time slots. They praise its support for both physical and digital locations and commend the exceptional 24/7 customer service, especially the responsiveness of team members such as Mateo, Theo, and Leo. It's valued for enhancing operational efficiency and customer satisfaction, making it a useful tool for businesses looking to optimize their booking processes.

August 30, 2023

A very good app and perfect support. If you need a Appointment Booking App, this is the number 1. Just try it and use it.

Vincenzo Russello
Germany
16 minutes using the app
November 7, 2023

Efficient application, fast support, very satisfied. Also, the chat is not a bot :)

STRENGTHBLOX
Cyprus
15 minutes using the app
July 21, 2023

Great help and great owner. Very fast and responsive. Always helpful and descriptive with what needs to happen.

BecomeElite
South Africa
14 minutes using the app
February 13, 2023

Leo was very prompt with the support! I'm looking forward to enjoying this app! knowing that support is readily available is a definite plus!

The Produce Market
United States
10 minutes using the app
January 26, 2023

Cool app, does the trick.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

Rebuild Yourself
United States
10 minutes using the app
September 20, 2023

Very easy to set up, super & helpful fast customer service

My Store
United States
9 minutes using the app
September 19, 2022

very nice apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Tuft Spain
Spain
8 minutes using the app
April 5, 2022

Great app, amazing support that's super responsive and quick, really adds a big difference as we have 2 parts to our business this app allows us to sell our skincare services aswell where people can book to come to our physical shop

MG Skincare
United Kingdom
8 minutes using the app
December 7, 2022

Esta aplicación es una de las aplicaciones más irritantes de Shopify. Cada vez que trato de ir y agregar una página de reserva, intenta cobrarme. Cada vez que hago clic en algo, intenta cobrarme. Solo quiero probar y usar el plan gratuito antes de poder pagar. No tengo problema para pagar PERO POR QUÉ QUIERES COBRARME CADA VEZ. Ni siquiera puedo hacer una página de reserva. Estoy tan frustrado. Mejore su aplicación

lafracias
France
About 4 hours using the app
Penida replied March 31, 2023

TL;DR : it's a fake store. Don't mind this review.

Here are the facts.

Fact #1 He has also left a few other 1-star reviews on other booking apps (such as this one : https://apps.shopify.com/appointly/reviews?rating=1 ). My best guess would be it's shop owned by a competitor as he's targetting apps that rank high for keyword such as "booking" and "appointment".

Fact #2 : He is on a paid Shopify (costing him 468€/year) which allow him to leave review but somehow its store has never been published for the past year. Neither a domain has been purchased. The only purpose of this store is to leave bad review. Feel free to check that yourself : https://lafracias.myshopify.com/ .

Fact #3 : I sent him a few emails (dec 7th, dec 12th, dec 16th, dec 23th) offering him the Premium version of the app for 3 months so he would see he it fits his needs. He got back to me saying he would try the app again but in reality never did which made me think he had no intent to even use the app in the first place. He just wanted to leave a bad review no matter what. Proof of that : https://ibb.co/dbDKDdZ

Fact #4 : the review is simply not true. You can try Cowlendar and click on "new booking page". It will only ask you to upgrade to the premium version if you click on one of the premium features where it's clearly written "premium feature" with a star next to it when the feature is a premium one. Also all those feature are located in a "premium features" box at the very bottom of the page. For the record more than 3,000 shops are using the free version of the app on a daily basis, registering more than 50,000 bookings per day. It's really free as long as you don't need the premium features.

I believe I found out (as of march 31th) who was behind that review. I just want to let you know I'll submit everything to Shopify and I will file a complaint for public defamation to my nearest police station today. Being bullied online by someone hiding under a fake name and a fake store is not something I - nor Shopify - should take slightly.

On a side note : If you are reading this review and are unhappy with my app, I strongly urge you to leave me a constructive negative review to give me a kick in the butt. If the 1-star review is due to a issue/bug with my app, I will do everything in my power to fix that issue/bug and I will deeply apologize for any harm caused to your business.

April 8, 2023

Super , je viens de découvrir et très satisfaite pour le moment !Service client ultra réactif et j'ai obtenu ma réponse de suite

In'oui
France
7 minutes using the app