Appointment Booking Cowlendar

Appointment Booking Cowlendar

Reviews (2,040)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings and appointments, noting its seamless integration with Shopify, user-friendly interface, and versatile features like multi-day bookings and customizable time slots. They praise its support for both physical and digital locations and commend the exceptional 24/7 customer service, especially the responsiveness of team members such as Mateo, Theo, and Leo. It's valued for enhancing operational efficiency and customer satisfaction, making it a useful tool for businesses looking to optimize their booking processes.

May 29, 2024

Theo was very prompt and helpful in guiding us through the app! App UI and set up guide are very easy to follow.

Kathy's Cove
Singapore
About 1 month using the app
August 5, 2024

Awesome app, support was top-notch!

SunboxShop
United States
About 1 hour using the app
June 18, 2024

Amazing App

Road Ready
United States
6 months using the app
February 12, 2024

Recently purchased this app and so far it's been very easy to customize and use. I'm looking forward to seeing how my customers enjoy it. Wish the ability to create a custom schedule was included in the basic version, that would be my only minor complaint thus far.

My Store
United States
3 months using the app
Edited April 29, 2024

Love this app so much and Theo was such a great help on all my questions! Definitely recommend! He responds quickly and was easily able to fix any issues.

Live a Little
United States
7 months using the app
March 13, 2024

Thank you for a great customer service.
Leo "The customer service representative" exceeded our expectations, besides being very responsive and helpful and knowledgeable, he went above and beyond to provide what we were looking for. WE GREATLY APPRECIATE THE TIME AND THE SERVICE PROVIDED.

The booking app is truly amazing, it provides a complete booking system, it has all the necessary features for a booking based business.

I would recommend it for an easy setup, efficient features, user-friendly experience and excellent customer service.

Thank you Leo.

Eloquacy
United States
4 months using the app
January 8, 2024

This app solves most if not all of the problems that we had previously with our store! Since the services we provide are medical it was vital that we can have a nice and clean way to manage bookings without too much hassle.

The owner/creator is very nice and will assist you with any questions or problems you might have.

Nutrilab
Bulgaria
10 months using the app
February 20, 2024

Amazing service from the app developer, very responsive to queries whilst setting up - even out of hours!

Initially the app didn't have the a specific feature our business needed, as we have quite a unique business model, but after a chat with the developer Leo - he took time to understand our requirements and in a matter of months has added a wide range of new features which covers what we required.

Excited to start our journey using Cowlendar and if you're looking for an appointment booking solution - look no further!

Pure Imagination
United Kingdom
5 months using the app
May 26, 2024

the app is awesome! it had all the features i was looking for and the support person - mateo helped me through the initial setup process. 10/10 will recomend.

The Cottage
Canada
2 days using the app
June 27, 2024

The 7 day free trial seems to be untrue for any of the plans apart from the lowest one, so just be aware if that going into to testing this app. After getting confused, I asked for a refund of the highest tier after 30 minutes as it did not do what we needed, and unfortunately, since the free trial was false, we lost the $36.99 - We reached out for a refund, with absolutely no hard feelings, but we haven't received a response in 2 weeks. Also be warned of their reply to reviews, I can see they cannot handle feedback and tend to lash out at these.

Wild Petals
United Kingdom
About 1 hour using the app
Penida replied August 30, 2024

Hi there,

Leo here, the app founder :)

I just want to let you know that billing is 100% handled by Shopify so it was not an issue because of my app and I would have told you that (and I would also have refunded you on the spot) if you had contacted me on the Livechat :(

To everyone reading that : I refunded them within 2h but still, they never got back to me once they had received their refund. Which is a bit harsh I admit.

Not exactly sure of what I did to deserve a 1-star review on this one.

By the way, they've closed their store a few days after leaving that review so I guess it might have been a competitor since all they did while being opened was to leave a 1-star review.