Reviews (355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Shopify store visuals, offering features like customizable Masonry and Grid styles, and efficient large image handling. It integrates seamlessly with Shopify, ensuring fast and reliable performance across devices. Merchants also praise the responsive customer support that assists with customization and feature enhancements, making it a cost-effective solution for professional-looking galleries.
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Fast, professional service! Sorted out problems within minutes. Definitely recommended. Thank you for your help
Awesome support! and awesome app! highly recommended. The outcome of the app is the best of you can expect. If this is the solution what you need, you are going to love it!
Very expensive for lack of customization options such as having no photo carousel. Ugly and not very intuitive user interface. There are better free options
This was very unusual. You have been our customer for over 9 months now and yet you didn't even contact us before leaving this review. Our app clearly stated that you can create only two different types of galleries using the app- Grid and Masonry.
Carousel is basically a slider and not a gallery. This is like expecting a fish to climb a tree
We contacted you but you haven't replied in 24 hr. We have tried to keep the app reasonably priced following a motto that “The app shouldn't be priced more than the lowest-cost product most merchants are selling”. This is really heartbreaking. You are suggesting that the hours we have put in features, CDN and tutorials are worth nothing.
And as far as customisation is concerned, I am certain that our app is providing the most customisation options. Be it effects, borders, box-shadow, custom CSS you can do it all from within the app. We even take customisation requests from users and help them out if the request is something only we can do from our end.
We have lazy load on images, a reliable and fast CDN without any hacks like storing images in themes. We have our own paid service provider. Any app with half our features is available for almost double the price or more.
Thanks
Dave
Easy to set up and easy to use. Support response time is quick and answers are spot on. Great app if you need a gallery(s).
Brilliant app, it's just what I was looking for, very easy to set up and use.
LOVE this app! I use it a lot and have hundreds (maybe thousands) of images in my galleries. I needed support for a functionality question and they not only responded quickly, they added the functionality I needed without me asking within one day! Highly recommend this app!
You really need to post some video tutorials on YouTube, etc. Other than that, I love your product! It took me quite some time to figure out how to navigate the editing process, but once I did, it was a snap!
Thanks for updating the review.
We do have Videos on YouTube. https://www.youtube.com/playlist?list=PLhxxJXnsDP4cNcElNAs7POa8h7eYOlTBw
It is just that we are preparing the repository for last couple of weeks and will make it more visible inside the product. I have already told Daniel to make a video for captions. He is spending time today. Let me get back to you when he is ready.
Thanks
Caroline
UPDATE: The developer reached out and helped me with my issues.
From what I understand it was a technical glitch.
Gallery working well, now. I have had a lot of problems with placement of my gallery. I looked up how to remove code and couldn't find it in my website code.
I have reached out to support three times, the first being almost seven hours ago, with only one generic email being sent to me that a support ticket had been created. So disappointed
I like it!
I needed a fast gallery that was easy to install and appealing for my art. Thank you for designing Cozy Image Gallery. It's perfect!