Cozy Image Gallery , 339 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    317
  • 4% of ratings are 4 stars
    13
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its easy creation and management of image galleries, with customization options like image size adjustments, captions, and ordering. It's praised for its seamless integration, responsive design, and quick loading times, enhancing customer browsing. The app is noted for its affordability and excellent customer service. It's particularly useful for those handling large image volumes and includes an anti-theft feature for image protection. Merchants report that the app enhances the professional appearance of their websites.

April 7, 2023

App is sufficient. We run into glitches on occasion when rearranging images or entering data that causes repeat work for the request to take, but usually sorts itself out by the second attempt. Biggest complaint was that I saw we were charged $3.99 for basic plan when advertised as $2.99. Would not have noticed this if we didn't go to the app store in Shopify. Request for assistance to fix the pricing was slow to respond. Another point to note is that the app will not allow you to downgrade your plan yourself OR view your current plan or cheaper plan options from within the app once downloaded (you can only view UPGRADE options once you sign up from within the app); if you want to downgrade your plan you need to reach out to the app developers, which, again, was slow to respond to inquiries.

Sloppy Chops Co.
United States
About 3 years using the app
September 25, 2019

I use this app to showcase my designs, it would be helpful if it let me upload a design without stopping to write a review.

Pet Portraits by Cindy Keen
United States
6 months using the app
eCommerce Addons replied September 25, 2019

I think there is some misunderstanding as we don't restrict any usage in app based on review. Review is independent of app usage. I have also contacted you on your email.

There are two plans - I checked you were in basic plan which allows single gallery. You can switch to unlimited plan for no restrictions on galleries.

Thanks
Caroline

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