Reviews (355)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store visuals, offering features like customizable Masonry and Grid styles, and efficient large image handling. It integrates seamlessly with Shopify, ensuring fast and reliable performance across devices. Merchants also praise the responsive customer support that assists with customization and feature enhancements, making it a cost-effective solution for professional-looking galleries.

February 5, 2020

Great customer support (coming up with a fast and creative solution to save us time duplicating galleries from one store to another). Also, the app is very easy to use and makes it simple for us to display gorgeous galleries of our products.

Biktrix Electric Bikes Canada
Canada
About 1 month using the app
January 16, 2020

Great app, lots of customization options plus the galleries load fast and look good on all devices.

But what's really amazing is the support! Dave & team went out of their way to help us achieve what we wanted. Now our galleries look great and exactly how we needed them. Thank you Cozy Image Gallery team!

HomeFoodFantasy
United Kingdom
About 1 month using the app
July 11, 2018

Exactly what we were looking for at a good price! Fast, helpful support when I asked about improving load speed time.

Tutu Masters
United States
About 1 month using the app
Edited February 21, 2020

Dans sa version de base , cette app permet de créer une photo gallery d’ une cinquantaine de photos, qui est déjà pas mal. Merci

MARCUSTOM
France
About 3 years using the app
Edited July 17, 2019

what an awesome design. i love how there are fill in options. makes it easy and simple to move on to the next tasks.

Carry My Bagz
United States
About 1 month using the app
October 23, 2020

Great customer service. I had some concerns about the display font in the Popup/Lightbox caption, the support team were very accommodating and helped me out by adding the font on their end. Reply time was prompt and friendly. I'm quite pleased with how the galleries look and aesthetically fit with my shop theme. Would recommend!

Stephanie Cheng Studios
Canada
About 1 month using the app
Edited February 21, 2020

Great app! Very easy to set up! Love it! Fast load of images as well on your site. Would highly recommend. They also work with you if you have a problem.

Tube Top Company
United States
About 1 month using the app
May 25, 2018

Simple to use! Really great value. Support is quick and helpful. I had a feature request to speed up my workflow and BAM!!!!!!!!! It was implemented over the weekend! Highly recommended!!!! Thank you ALL!!

Leigh Schubert
South Africa
About 1 month using the app
February 2, 2019

Looks and works great for my needs. There was an issue getting it to work with my theme at first, but they were able to resolve the problem and get everything working well. Simple and easy to use with clean looking results.

YAMA Mountain Gear
United States
About 1 month using the app
April 7, 2023

App is sufficient. We run into glitches on occasion when rearranging images or entering data that causes repeat work for the request to take, but usually sorts itself out by the second attempt. Biggest complaint was that I saw we were charged $3.99 for basic plan when advertised as $2.99. Would not have noticed this if we didn't go to the app store in Shopify. Request for assistance to fix the pricing was slow to respond. Another point to note is that the app will not allow you to downgrade your plan yourself OR view your current plan or cheaper plan options from within the app once downloaded (you can only view UPGRADE options once you sign up from within the app); if you want to downgrade your plan you need to reach out to the app developers, which, again, was slow to respond to inquiries.

Sloppy Chops Co.
United States
About 3 years using the app