Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 2, 2023

Their customer service has went above and beyond to help me make my dream contact us page, I highly recommend this app.

Kitchen Power Pop Ups
United States
3 months using the app
October 2, 2023

Wonderful! Not only is the product straightforward and easy to use, the support team is incredibly kind, responsive, and competent. We had an issue with implementation and they solved it in a matter of hours! Very pleased so far.

Different Roads
United States
5 days using the app
September 12, 2023

The support is perfect

The app is very intuitive and with a very friendly interface. I loved the support team, they help you in a very agile way and they explain and solve anything you need.

BIKEHOUSE
Colombia
6 days using the app
CloudPlug24 replied October 4, 2023

Thank you so much for your kind words. We are always here to serve you best.

May 2, 2023

I looked around for a while trying to find an app that would work for my Wholesale application form. Basically, I needed a customisable form that would allow me to approve customers and automatically assign them a tag. This app does all that and more! The customer service is excellent and they will help you if you can't figure something out. I'm very happy with this app!

Wilderness Lab
Australia
22 days using the app
March 10, 2023

Great, easy to use app! The team were quick to respond and had my issues sorted prompted and within a day!!! super helpful and friendly team and always happy to help no matter what you need assistance with! Highly recommended!!!

MillennialEssentials
United Kingdom
15 days using the app
July 12, 2023

Great support. They handled my questions very quickly. The App works. It is easy to set up the forms.

Mesa Skate Supply
United States
9 days using the app
CloudPlug24 replied July 30, 2023

Thank you for your sharing feedback! We are here for any further assistance needed.

Edited July 29, 2023

The tech help was prompt and excellent. At first I thought my request was not possible but after a chat with this team, my problem was solved.

Also, the support goes beyond simply providing direct support. The team follows up with inquiries to make sure their solutions meet my needs. Very prompt and reliable. I highly recommend this app.

Instructional Concepts
United States
8 days using the app
March 26, 2023

This app is just outstanding. Really well thought out, easy to use, lots of flexibility. We were able to create a detailed registration form to replace Shopify's native one. Form submission results get sent to an email address, get stored in the app itself and can also directly populate a customer record. Really impressed with the feature set and the designers were incredibly helpful in assisting with some issues and customizations. As good as it gets!

Creative Pro Hair Tools
United States
3 days using the app
July 28, 2023

My actual name is Courtney (the one filling out this review... I am the Marketing Director for Terri, and her Salon, Ippodaro Natural Salon.) I have been using Shopify for years, working with various stores, and building/managing their site.

I have had to use various form apps in the past, and NOTHING compares to this one.

Though I am fluent in "Shopify editing" (if you will) sometimes, coding/enabling apps/etc. can baffle me. (You know, certain themes can block various codes, and it can be maddening). The theme we use was causing me problems when trying to add our first form for our website. So, I reached out to Cloud Plug24's support, and they fixed the problem within 18 hours. (It would have been faster if I had been paying attention to my email... so that's on me).

The buildout of the form is what I like to call "idiot-proof" (sorry, that's not super okay to say nowadays, but I haven't discovered a more poignant way of saying it.

USE THIS APP!

P.S. I actually reached out to Shopify's Support when I was beyond frustrated with other form companies. And they suggested CP24.

Ippodaro Natural Salon
United States
About 23 hours using the app
CloudPlug24 replied July 30, 2023

Thank you very much for your kind words, such words from merchants double our energy. We are always here to help you!

Edited April 18, 2023

excellent Customer service. Had an issue with the short link not working. Contacted support and was fixed in 10 mins!

513Design
United States
About 3 hours using the app