Reviews (8)

Overall rating
3.7
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 13, 2025

installed on the basis that it advertised having surveys but only to find out afterwards that it no longer exists for shopify users. Maybe this should be updated.

Ultimate Hair and Beauty
United Kingdom
1 day using the app
Crazy Egg replied November 20, 2025

Surveys are now available for Shopify users.

November 22, 2020

Thank you. Use is more than a year. Great app, has a lot of functions. Easy to use.
Support is fast and helpful.

Lamps4makeup
Estonia
Over 1 year using the app
Edited June 24, 2019

I love Crazy Egg for Shopify for its incredible ease of use, implementation, and ease of integration with Shopify. Its user friendly unlike a lot of other platforms. It's also easy for clients to understand. If you really want to drill down to what's happening on page level with your customers, this is the program to do it with.

Beluga Baby Store
Canada
About 2 months using the app
February 9, 2022

We have been using Crazy Egg for our website as well as on our Shopify pages to make sure pages offer the best possible experience for visitors and shoppers. Crazy Egg offers Heat Mapping, Scroll Mapping, Recording as well as A/B testing, all tools we needed to do optimisation work and also their support team has been super helpful every time I needed help. Highly recommended.

WaterWipes
Australia
8 months using the app
June 14, 2019

Crazy Egg has become my favorite Shopify app. As a shop owner, I'm inundated with ideas, data, and opportunities to improve the customer experience and drive up my conversion rates. Crazy Egg helps me prioritize the biggest opportunities quickly, makes it easy for me to understand (the Heatmaps are brilliant, the Recordings are great context), and ultimately, saves me time by getting me to the best and biggest opportunities in minutes. It's not only my favorite app, I can't live without it.

scrt society
United States
4 months using the app
June 24, 2019

We are using CrazyEgg to monitor how visitors interact with our website and if they navigate around easily. So far we have identified areas for improvement and have implemented changes on our website based on insights from Crazy Egg which has helped us a lot!

Sherpas Design
Bulgaria
18 days using the app
June 24, 2019

This app is great for identifying user behavior and optimization points to drive sales or lead gen growth. It's incredibly easy to integrate, gather data, and even run tests off the platform. Highly recommended and a user of this for 5+ years both within Shopify and off-Shopify for WP sites.

Stage V
United States
8 minutes using the app
August 26, 2019

Don't waste your time. This does not work with my Shopify store. It just wastes a ton of time, and then 'loads' for hours with NOTHING to show for it. Total waste of a weekend trying to get this frustrating POS software to do anything. It says it records actions - nothing comes up after hours of 'loading'. It says it does split tests - it does not work. Tried to contact 'help' - they are very unhelpful. Emails were nonsensical and did not even address the forever load times.

LookInTheAttic
United States
2 days using the app
Crazy Egg replied September 7, 2019

Hi, we understand your frustration. Our customer success team was able to meet with you the same day and within 48 hours resolved the situation which was caused by a Firefox browser setting. We're happy to offer a new trial if you want to try Crazy Egg again.