Crazy Egg
Increase sales by knowing where & why your shoppers get stuck.
App highlights
-
Up-to-date tech: works with the latest themes
-
Speed tested: low impact to your online store
Key values section
See Why People Aren’t Buying
Understand where people are scrolling, clicking, spending time, and getting stuck with Snapshot Reports, Session Recordings, and Surveys.
Fix What's Broken. Test Ideas.
Run quick, simple, effective A/B Tests that accelerate sales. Easily test new CTAs, images, and copy with just the click of a button.
Do It All in 15 Minutes-a-Week
Get powerful insights and make impactful changes in 15-30 minutes a week. Spend less time chasing data and more time running your store.
Crazy Egg
Launch date
Integrates with
- WordPress
- Segment
- Wix
- Google Analytics
Crazy Egg
Launch date
Integrates with
- WordPress
- Segment
- Wix
- Google Analytics
Pricing 14-day free trial
Basic
$29/month
Standard
$49/month
Plus
$99/month
Pro
$249/month
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
pophomefabric
I did not use it signed up for the free trial and found it useless. it was a free trial with a limited amount of recorded visit. it did not clock my conversions. today i was given notice that they attempted to make and unauthorized charge on my card of over $700.00 without my permission or any notice that I was going over the limit and would be charged. Fortunatly i am smart enough to use prepaid card for any sort of online business so the money was not available to them. not trustworthy or honest.
Developer reply
There was a bit of a misunderstanding about how our tool works and subscription. I would love to clear that up:
Many of our customers, including Shopify customers, find our tool quite helpful. Over on our other review sites, you can see, “It's great to look at the heat map to see where users are interacting the most on your site. It allows for useful data to improve the user experience and improve SEO of the site”.
But we understand that you did not share this experience with us.
Shopify doesn’t allow any third-party script to track the checkout. You must be on their Plus or higher plan to do this. This may have been why your conversions were not tracked.
If you sign up via the Shopify App directly, then all billing is via Shopify, and the plans are billed monthly. After the 14 day trial, you will need to verify which plan you want to continue with.
In this case, you had signed up with Crazy Egg directly (not via Shopify app) and the plans are billed annually after the 30-day trial. Upon signing up for a trial, our customers agree to cancel their trial if they do not wish to continue. As part of that agreement, we agree not to interrupt data collection and convert all non-canceled trials to the subscription plan the customer has chosen. That said, we did provide a full refund to you.
WaterWipes
We have been using Crazy Egg for our website as well as on our Shopify pages to make sure pages offer the best possible experience for visitors and shoppers. Crazy Egg offers Heat Mapping, Scroll Mapping, Recording as well as A/B testing, all tools we needed to do optimisation work and also their support team has been super helpful every time I needed help. Highly recommended.
EasyDealz
Doens't really work how it should. Out of 80 Visitors only 3 recordings... Support doesn#t answer. Getting lucky orange instead
Developer reply
We are sorry to hear you were having trouble. Our team checked for an email from your store name but have not located one. We would like an opportunity to resolve the issue but need more information.
Our video recordings are initially set up to sample. So depending on the number of visitors to your site, your video recordings settings and the plan you are on, you may only see a low number of video recordings per day. This is done to ensure customers do not have all of their video recordings used up in a matter of days. For more information, please check out our Help Center article: https://support.crazyegg.com/hc/en-us/articles/360056085553-How-to-Customize-Your-User-Recordings-Sampling-Rate.
Apps similar to Crazy Egg

Lucky Orange Heatmaps & Replay
by Lucky Orange LLCWebsite tools to improve cart checkout and grow conversions
Free plan available

Profit Analytics & Benchmark
by Conversific Profit AnalyticsGrow your Profit with Store Analytics, Reports and Benchmarks
Free plan available

Enquire Post‑Purchase Surveys
by EnquireLabsPost-purchase surveys for attribution, CRO, & personalization
14-day free trial

Polar Analytics
by Polar AnalyticsMultichannel analytics software, no engineering required.
14-day free trial

Lucky Orange Heatmaps & Replay
Website tools to improve cart checkout and grow conversions

Profit Analytics & Benchmark
Grow your Profit with Store Analytics, Reports and Benchmarks

Enquire Post‑Purchase Surveys
Post-purchase surveys for attribution, CRO, & personalization

Polar Analytics
Multichannel analytics software, no engineering required.