Crescendo

Crescendo

Pricing
Free
Rating
0.0 (0 Reviews)
Developer
Crescendo AI

Featured images gallery

  • Crescendo Assistant
  • Crescendo Conversations
  • Crescendo Data Assistant
  • Crescendo Assistant
  • Crescendo Conversations
  • Crescendo Data Assistant

Crescendo Chat Assistant is an AI-powered shopping and support chatbot.

Merchants choose Crescendo Chat Assistant because it combines shopping assistance and customer support in a single AI-powered solution. Instead of just answering tickets, Crescendo actively guides customers to products, answers questions, and helps them complete purchases — all while reducing the load on support teams. By reducing repetitive tasks and enabling always-on, multilingual support, Crescendo helps merchants improve customer satisfaction and cut service costs.

Merchants choose Crescendo Chat Assistant because it combines shopping assistance and customer support in a single AI-powered solution. Instead of just answering tickets, Crescendo actively guides customers to products, answers questions, and helps them complete purchases — all while reducing the load on support teams. By reducing repetitive tasks and enabling always-on, multilingual support, Crescendo helps merchants improve customer satisfaction and cut service costs. more
  • Dual-purpose AI assistant: Both shopping assistant and a customer support agent
  • Multimodal support: Conducts both chat and voice conversations
  • Seamless human handoff: Complex or sensitive cases transfer to live agents
  • Global coverage: 24/7 availability in 50+ languages
  • Deep Shopify integration: order data, updates statuses, product recommendations

Languages

English

Works with

  • Zendesk
  • Gorgias
  • Salesforce
  • Genesys
  • Aircall
  • Hubspot

Categories

Real-time messaging

Automated responses

Customization

Reviews

Overall rating
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Counts per rating level
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  • 0% of ratings are 4 stars
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Support

App support provided by Crescendo AI.

Resources

Developer

Crescendo AI

201 Spear Street, San Francisco, CA, 94105, US

Launched

December 24, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View store data:

Customers, products, orders, discounts, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, product listings, products, publications of products on sales channels, collections

  • View orders

    All order details for the last 60 days

  • View discounts

    Discount codes and promotions

  • View Online Store

    Online Store pages, metaobjects, theme

  • View Shopify admin

    Files

  • View other data

    Translations

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