Reviews (23)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Refine
-
By rating
My store is new, so there aren't tons of emails yet, but Lux helps sort them out and suggests responses. It’s convenient, especially when I’m busy with other tasks.
I recently started using Lux for my store. It's nice that it helps organize customer emails and gives me suggested replies. I still review everything, but it saves some time.
The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.
I was surprised at how easy Lux was to set up. Lux lets you personalize the responses to fit your brand voice and policies. The customers appreciate the quick and helpful responses.
A big plus is that Lux integrates well with my other Shopify apps. This makes managing customer support even more efficient.
I like that Lux is constantly learning and improving. The more customer interactions it processes, the better it gets at answering their questions.
Love this app! It integrates perfectly with my store and handles common customer questions automatically. This saves me a lot of time and effort.
Lux is my new favorite Shopify app! It replies to customer emails with detailed responses that fit my store's policies perfectly. It's like having a customer service team.
So far, this app has been very helpful and the customer service has also been excellent.
At first, I wasn't sure about a robot answering emails. But Lux is amazing! It uses my words and keeps things friendly, just like I would. My thumbs are super happy!