Reviews (23)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 5, 2024

My store is new, so there aren't tons of emails yet, but Lux helps sort them out and suggests responses. It’s convenient, especially when I’m busy with other tasks.

Dormico
Sweden
26 days using the app
September 23, 2024

I recently started using Lux for my store. It's nice that it helps organize customer emails and gives me suggested replies. I still review everything, but it saves some time.

Wise Learn
Italy
23 days using the app
November 4, 2024

The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.

ZAD perfumes
Oman
About 1 month using the app
September 15, 2024

I was surprised at how easy Lux was to set up. Lux lets you personalize the responses to fit your brand voice and policies. The customers appreciate the quick and helpful responses.

GlowUp Hub
United States
3 months using the app
September 7, 2024

A big plus is that Lux integrates well with my other Shopify apps. This makes managing customer support even more efficient.

Vivid Tech
Canada
21 days using the app
August 21, 2024

I like that Lux is constantly learning and improving. The more customer interactions it processes, the better it gets at answering their questions.

AuraAvenue
Brazil
3 months using the app
August 24, 2024

Love this app! It integrates perfectly with my store and handles common customer questions automatically. This saves me a lot of time and effort.

Shantida
United Kingdom
19 days using the app
July 22, 2024

Lux is my new favorite Shopify app! It replies to customer emails with detailed responses that fit my store's policies perfectly. It's like having a customer service team.

Page Spot
United States
3 months using the app
July 24, 2024

So far, this app has been very helpful and the customer service has also been excellent.

ThriveOrganics
United States
4 months using the app
July 6, 2024

At first, I wasn't sure about a robot answering emails. But Lux is amazing! It uses my words and keeps things friendly, just like I would. My thumbs are super happy!

FitBros
United States
3 months using the app