Reviews (245)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect additional customer data, aiding in better customer understanding and service. It's praised for its easy-to-use interface, simple installation, and custom field creation for customer registration and checkout. It's been effectively used for tracking fundraising orders and product customization. The customer service is responsive and accommodating to specific requests. The app integrates well with Shopify and other platforms, enhancing efficiency and saving time.

May 17, 2024

Sometimes the app works and sometimes it doesn't, there's no rhyme or reason to why and when it will happen. I have had customers not be able to checkout because even though they enter info in a required field, it still won't let them go any farther. Also, conditional attributes sometimes work and sometimes don't. Very frustrating and terrible customer service.

Team Create My Store
United States
5 months using the app
February 21, 2022

The app failed to connect. Frustrated. Wish that the app is up and running as soon as possible. Please help to make this happen. Tq.

Insaphoto.com
Malaysia
About 5 years using the app
Smartify Apps replied February 21, 2022

Thanks for let we know. We fix that issue.