Reviews (6)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
May 2, 2025

I have been using Follow Up for a week now and it’s been a great help with managing proofs for custom orders. The workflow is simple and clean. It saves us a lot of time and keeps things organized. Still, a few small features we’d love to see added, but overall, it does the job really well. Also, they have quick support.

Velrova Fashion
India
5 days using the app
April 15, 2025

Wasn’t sure if people would respond, but they actually did. Especially helpful for those who place personalized or half-finished orders. Definitely added some structure to my post-order process.

The Urban Buy
United States
About 17 hours using the app
April 6, 2022

The app is super useful, easily the best solution for follow-up invoicing! The team is responsive to queries and can always help out!

Condesa Electronics
Australia
26 days using the app
Arham Web Works replied April 7, 2022

Thank you so much for your review. I'm glad to hear that the customer follow up chat and proof manager app have been a good fit for you.

We're so happy to hear that our team has been able to help you and provide a positive experience. We're always happy to assist and provide support if needed.

April 14, 2025

Before this app, I was chasing people manually with emails and DMs. Now I can schedule it and move on. Less mental load. More consistency. Also, customers can easily approve their custom orders or provide feedback.

Pawsome Place
United States
About 1 hour using the app
February 24, 2023

For our property business we take down payment first time and remaining in next few steps. We checked lot of apps to manage follow up communication and invoice at one place. This app perfectly resolve our issue. Now we can send document, manage communication and invoices at one place and customers are so happy. A life-saver for my store! Can't recommend it enough. Amazing customer support! Thanks!!

The Land Spot
United States
9 days using the app
January 19, 2025

don't waste your time on this app

Sticker Euphoria
United States
15 minutes using the app
September 5, 2024

We use this app for custom orders, and it’s awesome. Our customers get quick updates, and it’s easy to keep track of everything. Highly recommend!

GadgetHub
United States
8 days using the app
September 3, 2024

This app makes custom orders super simple. The chat and file sharing are great. Everything is in one place. Love it!

LuxeGear
United States
7 days using the app
March 27, 2024

This app is fantastic – it presents the proofs to customers in a very sleek and professional manner. The developer is super responsive and customized the app for me in no time at all! I received support and straightforward answers within minutes. Strongly recommend!

Snout Spark
Australia
1 day using the app
March 30, 2023

Best proof management app. It solves all fulfilment challenges for customizable orders. Their support team is outstanding! Highly recommend!

Color Drop Digital
United States
14 days using the app
March 13, 2023

Very impressed with follow up apps capabilities and support. Its highly recommend for stores with many personalized orders. This app makes it super easy to manage orders, set custom order status and get approval from customers.

Rembo Products
United States
3 days using the app
February 8, 2023

We are just a few days into the app, and so far the service has been simply incredible. Kushal is very responsive and helpful in answering questions and setting up the app to exactly what we need. This is exactly what we are looking for to move proof requests and reviews off emails.

Victorious Products
United States
2 days using the app