Overall rating
3.3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 17% of ratings are 1 stars
December 7, 2021

I have deleted this app for few months and still get charged. Can anyone help to fix this issue pls?

KARUILU
United States
Over 1 year using the app
February 17, 2020

after deleting it, it did not remove the code so everything was still installed in my theme. Not very good

Kristallherz
Germany
36 minutes using the app
GenovaWebArt replied February 27, 2020

Hi, Kate from the Customer Photo Uploader team here!

I am very sorry you had such an experience with the app.

The addition of our widget to the theme is a feature of our app as it lets the app get the images indexed by the search engines and correspondingly improve the SEO rank of the websites of our clients.

We have improved the process of the removal of the code when the app is deleted from the store. The new updated version of our app has been released this week. We hope you’ll consider giving it another try!

If any questions come up, our support is always ready to help out, send an email to apps-support@genovawebart.com.

Thanks again for trying Customer Photo Uploader and wish you all the best.