Reviews (53)
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I'm using this app on another store I run and I was happy with it so i installed it on this shop too. Minor bugs that were fixed the same day i contacted the customer service. Props to Leo for that.
Exactly the solution I was looking for to collect more reviews on google. Simplicity but excellence. You guys did a nice job here! Thank you!
Quite a straightforward app. It does not do a lot of things but it does them efficiently. Thanks to Leo for verifying my shop swiftly
Their reminders work! Customers interact positively with their emails. The number of reviews that we receive daily has increased for us
Without a doubt the best app to collect reviews on Shopify. Clean, customizable and great support to top it all. Pricing is affordable too.
Wonderfully easy to set up and use. I've just added my google my business (GMB) link and emails to collect feedbacks were sent to my customers. I had a minor issue with connecting my domain to the app but Leo helped me.
I was looking for an help to get more reviews and i'm happy to have found this one. Minor bugs that were fixed the same day i contacted the customer service. Props to Leo for that.
Great customer service! Leo helped me directly and answered to all the questions I had. Setup was done in 5minutes and I hope we'll get loads of reviews thanks to it.
Trust.Sync is a GREAT app for adding reviews from different sites. I had the BEST instructor with Amit Paul!! He was professional, polite and extremely knowledgeable about the app! Highly recommend Trust.Sync!!
BE CAREFUL WITH THIS APP !!! They damaged my bussiness and they did not even bothered to help and stop what this app did to my business. BEWARE this is a scam and scammed all my customers. Do not add this app.
I just saw your 1-star review... 3 months too late (for some reason, I've never had a notification about it earlier). I'd like to clarify a few points:
1.Our records indicate that we did not receive any communication from you regarding the specific concerns you've mentioned and....
2. ...our platform is solely designed to facilitate email outreach for reviews, and it's essential for us to ensure the integrity and reliability of our service. We stand by the authenticity of our Shopify app and can confidently state that our intention is never to scam anyone. How could we damage & scam a business knowing all we do is send emails? Again, this app does nothing else. It does not change anything design-related.
3. It's disheartening to receive a 1-star review from someone who hasn't utilized our customer support. We're here to help and are always eager to address any concerns.
4. I invite you to contact us directly so we can better understand your experience and work towards a resolution. We value our customers and their businesses and would never intend to harm them in any way.
5. This shop only leaves Negative review (1-star review) so it is possible that someone (a competitor) has paid him to leave such review which is a dishonest practice, goes against Shopify TOS and could get this shop banned. Here's some proof of what i'm saying (link to see the review : https://ibb.co/NmwjP2s Link to the app https://apps.shopify.com/seo-king/reviews?ratings%5B%5D=1&sort_by=newest )
6. I'll give 3 days for this shop to reply then send an email to Shopify hoping they will take severe measures against him