Reviews (34)
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Excellente application ! Fait très bien le job et j'ai commencé à avoir plusieurs retours positifs de client grâce à elle. Peut encore se développer sur la personnalisation des mails d'envoi qui reste à date limitée même si l'essentiel est là et l'esthétisme est OK.
Hi, What functions would you need for the email content?
Feel free to write us, if you need any assistance,
Trustindex
so far so good
Thank you!
Feel free to write us, if you need any assistance,
Trustindex
amazing
woooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooow
yegannnen
amazing
Thank you!
Feel free to write us, if you need any assistance,
Trustindex
I've been using the Trustindex ‑ Google Reviews app for my Shopify website, www.patoys.in, to collect reviews for my Google Business profile, and it has some definite positives, but there are a couple of areas where it falls short.
On the positive side, the installation process is indeed super easy. I had it up and running without any trouble, which is a big plus for someone like me who's not very tech-savvy. Navigating the app online has been a breeze, and it's user-friendly.
I also appreciate that the app has led to a good email open rate from my customers. It's helped me gather valuable reviews, which is essential for building trust and credibility online.
However, there's one significant drawback I've noticed, and it's something the app developer mentioned too. While the app is primarily designed for Google Reviews, it promises to collect reviews automatically on Facebook and Yelp. Unfortunately, I haven't been able to find the settings for this feature. It's disappointing that this functionality is not as seamless as I had hoped for.
In conclusion, Trustindex is a great app for collecting Google Reviews with its easy installation and user-friendly interface. It has positively impacted my online reputation. However, the promised automatic review collection on Facebook and Yelp seems to be lacking or unclear in its implementation. If these additional features are important to you, it might be worth considering other options.
Hi,
Thanks for your feedback! The Facebook and Yelp links can be connected as well on the page where you added Google. You'll see an add URL under the first connection, where you can select "custom" and add your other URLs.
Feel free to write us, if you need further assistance,
Trustindex Team
App not working, When clicking on Setup invitations blank screen appears with no setup option. If the app being discontinued?
Dear Beruru Pvt Ltd,
Thank you for your feedback.
The app did not work due to Thursday's app update.
The error has since been corrected.
We hope you will also be satisfied with our app.
Best regards, Tom
התקנה מאוד קלה, נחזיק אצבעות שיעבוד כמו שהובטח.
אם כן נחזור לעדכן פה שזה עובד או משפיע ולא מרגיז את הלקוחות
חזרתי לעדכן שזה עובד מעולה, מצליח לאסוף ביקורות מהלקוחות, משהו שאף פעם לא ממש דאגתי שזה יקרה ועכשיו יש מי שעוזר לי לאסוף ביקורות לעסק.
תודה רבה
Thank you for the positive review :)
Gabor
I would love to be able to edit the redirect message when someone leaves a review 3 stars and below.
Thank you for reaching us. Please send a detailed description of what you would like to edit to suppport@trustindex.io. Laca from Trustindex
Funktioniert einwandfrei, bin zufrieden, www.akifrana.com
Thank you!
Feel free to write us, if you need any assistance,
Trustindex
good one, i am just started to use for collecting reviews for our business , find it easy to install
Thank you for your lines!
Do not hesitate to write to us if you have a request.
Trustindex
Says reviews are submitted but i dont see them on google.
I dont know if it takes a while to update or what it may be, hope to get a response form support.
Hi,
The app can track the click-through from the email. We can’t measure whether someone who clicks on the star in the email, actually leaves a review on that platform or not.
Feel free to write us, if you need further assistance,
Trustindex