Customer Story
- Pricing
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From $9/month. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Dadword IT
Featured images gallery
See who to welcome, reward, or win back automatic stages, timelines, and retention insights.
Customer Story automatically syncs your Shopify customers and orders into six stages Prospect, New, Active, VIP, At Risk, and Churned no spreadsheets or manual tags required. Each customer gets a clear timeline showing first order, repeat purchases, total spend, and activity history, plus notes you can add. Auto segmentation works on every plan; Growth and Scale unlock custom manual thresholds. Runs in the background with zero impact on storefront speed.
- Automatic customer stages: Prospect, New, Active, VIP, At Risk, Churned
- Visual customer timeline with order history and notes
- Dashboard highlighting customers who need attention
- Read-only sync zero impact on storefront performance
Languages
English
Works with
- Shopify Admin
Categories
Customer behavior
Visuals and reports
Pricing
Choose the plan that best fits your business.
Starter
$9 / month
Features
- Up to 1,000 customers
- All customer stages & timeline
- Dashboard & insights
- Email support
30-day free trial
Growth
$29 / month
Features
- Up to 10,000 customers
- All customer stages & timeline
- Auto + custom manual segmentation
- Dashboard & insights
- Email support
30-day free trial
Scale
$79 / month
Features
- Unlimited customers
- All customer stages & timeline
- Auto + custom manual segmentation
- Dashboard & insights
- Priority email support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using Customer Story to segment customers into VIPs, prospects, and new shoppers, which made our campaigns much more targeted. Simple setup and easy to use.
Support
App support provided by Dadword IT.
Resources
Developer
N-1007, Twinstar, Near Balaji Hall, 150 Feet Ring Road, Rajkot, GJ, 360005, IN
Launched
April 3, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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Edit products
Products, collections
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View orders
Draft orders, all order history for the last 60 days
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