SC Customer Tagging

SC Customer Tagging

Reviews (62)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 22, 2022

This app is one of the best Ihave ever used, Jason was so hands on and made sure I understoood everything before the call ended.

House of FaSHUN by Shun Melson
United States
9 months using the app
Shop Circle replied August 22, 2022

Hi there 😊, we appreciate you taking the time to write this review! It's awesome to hear that you found our app very useful and that our amazing Jason hit the mark for you. It means a lot to us!!

All the best,
Customer Success Team | Shop Circle

February 23, 2021

Quick and responsive customer support for a great app that works as promised! Can definitely recommend

Maison Baum
Germany
6 months using the app
Shop Circle replied February 23, 2021

Thanks for the great review Arturs, glad to hear that you're making good use of the app.

Edited May 13, 2019

I needed all customers who made purchases over a certain amount to be automatically tagged, and this app does the trick! I just set up the criteria I needed and it's been running smoothly in the background ever since!

Choice Slides
United States
6 months using the app
Shop Circle replied December 11, 2023

Thank you for the positive feedback and the 5-star rating! We're thrilled to hear that our app fulfills your tagging needs and runs smoothly, just as intended. Automated tagging based on customer purchases is one of the features we take pride in. Your feedback reinforces that we're achieving what we aimed for. Please don't hesitate to reach out if you ever need any further assistance. Again, thank you for making Shop Circle a part of your business strategy.

Best regards,
Shop Circle Team

Edited November 15, 2022

Simple and intuitive. Their customer support team was extremely knowledgeable about the app. We did have a bit of an issue with the way it was working at first - shout out to Jason for taking the time to review our issue with his dev team and help us resolve! His help was much appreciated.

Very Serious Company
Canada
3 months using the app
Shop Circle replied August 12, 2022

Thank you for your amazing 5-star review! We're so glad to hear you had an excellent experience getting started with our app and that our support team assisted you properly. Please reach out if you need further support :)

Have a lovely day,
Customer Success Team | Shop Circle

September 11, 2018

Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed.

They also have fantastic customer support!

Empire Skate
New Zealand
3 months using the app
Shop Circle replied December 12, 2023

Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team.

Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating!

Best regards,
The Shop Circle Team

August 4, 2020

Customer Tagger does a great job of sorting through to separate out our priorities and helping us report on customer types. Thanks for the help team!

BOTE
United States
3 months using the app
Shop Circle replied August 5, 2020

Thanks for your kind review Michael! Glad to know that Customer Tagger is helping you to segment your Customers effectively!

July 8, 2020

Super nice team, very helpful customer service, the app itself is great and proves to be very useful in organising our customer base.

We Are Feel
United Kingdom
2 months using the app
Shop Circle replied August 5, 2020

Thanks for your kind review! We're glad we were able to help and that you're able to segment your Customer base with our app.

October 4, 2018

Being able to retroactively tag customers with past orders is valuable beyond words. Saves countless hours, and extremely easy to use. Not to mention the EXTREMELY helpful staff. A hidden gem among Shopify Apps.

PERFORMIX
United States
2 months using the app
Shop Circle replied December 12, 2023

Hi there,

Wow! We're overjoyed to hear your kind words and we're thrilled that you appreciate the features of our app, especially the retroactive tagging. It's fantastic that it has saved you ample time and made tasks smoother.

Your compliments towards our staff truly warm our hearts, and it strengthens our commitment to provide excellent service. It's reviews like yours that make our job immensely gratifying.

Your glowing review together with the perfect star rating means a lot to us. Thanks for labeling us a "hidden gem". If there's anything else you need or any other feedback you have, please don't hesitate to share!

Best wishes,
The Shop Circle team

Edited February 10, 2021

Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!

Tigerlily Perfumery
United States
About 2 months using the app
Shop Circle replied February 11, 2021

Thanks for taking the time to write such a lovely review Zahir! It's good to know that we've been able to help facilitate your customer lifecycle marketing. We have one more feature in the pipeline for you, so hopefully, that will be the cherry on the cake.

July 31, 2018

Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!

Buda Juice
United States
About 2 months using the app
Shop Circle replied December 12, 2023

Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions.

We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services.

Thanks again,
The Shop Circle Team