Customer Accounts Hub
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (79)
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This is a brilliant app, super easy to use with absolute stand-out customer service. They respond quickly and take time to explain everything like an actual human. The app itself looks great and has some clever integrations. Also, how refreshing to see an affordable price for such a comprehensive product and service. Highly recommend.
Customer Accounts Hub is a wonderful app. Simple and straight to the point, it just enhances the basic Shopify Customer account in a very efficient way.
Although I would say the app is on the weak side regarding multi-language use, its architecture allows displaying translated content within the account using third party translation app (langify in my case) very easily for a small amount of work.
Plus, Ezra has been very kind and efficient solving a minor issue which is a great plus.
Strongly recommended.
This app is amazing and has a great user interface. The app also provides great customer service with very quick responses to questions.
Thanks so much for the kind review. We're so happy to hear that you're happy with the CustomerHub app and can't wait for you to see all of the new features and integrations coming over the next few weeks.
This app is awesome. It really makes the customer account so much better. The best feature is it allows customers to easily reorder an entire order or just a single item they ordered in the past. This app is a must-have for stores that sell products that get re-orderd. Our sales and customers satisfaction have increased since installing Customer Hub. Customer Hub customer service is great as well.
Coming back to edit my review. Ezra contacted my store after our review. He was apologetic and had made an error in responding to our email. We moved forward and he developed coding for SendOwl to intergrade with Customer Hub. It works perfectly and I am pleased to be using this app. If you deliver digital goods and need a 'download here' link in your account area reach out to them!
Thank you!
I emailed Customer Hub with questions on how to add coding for my downloads. They never responded to my emails for help. So I removed the app before I was charged. I would expect a response from an app within 7 days. What if I had a pressing issue and needed an answer?
Hi, thanks so much for the feedback and so sorry you had a bad experience. I went back through our emails and found your email to us. I unfortunately closed the case because of the auto-reply attached and didn't see the question above. We've put in place a new process so that can't happen again and I've replied to your email as well as reset your trial of the app.
We also agree and would expect a response within 7 days and always aim to reply much faster than that.
We've love it if you'd consider re-installing the app and letting us help with your initial inquiry as well as any others you might have.
Looking forward to hearing from you.
Ezra
Ezra and his team have been incredibly helpful. Setup is quite simple, and they're quick to respond to special requests and help we needed. Clean interface, sharp design, big step up from Shopify's severely limited default customer account portal. Customer Accounts Hub is well worth it!
So far I really like the app, perfectly aligned with my brand, the price of the app is something I can afford for a long time as a small business starting out, amazing support team, really hope to use this for a long time app, i like the win-win feel, so i must give 5 stars, they deserve this praise
Exactly what we needed to customize the account area for our wholesale clients. Great support when we had an issue. Would highly recommend!
Let´s say: WOW! 1) The APP is fantastic and works great - but 2) the Team behind is the really asset you get with this App. The helped me to integrate a different APP and solved all requests of service I had unbelievable short time! 6+ stars if possible ...
Thanks so much for the awesome review! We're so glad we were able to help and go above an beyond your expectations. Hope you're loving the new additions to the app
The Customer Accounts Hub is a fantastic solution for our store and it integrates well with the Expanse theme. The development team was incredibly helpful in integrating our Wishlist app quickly and efficiently in the customer's profile page. The user interface is user-friendly and intuitive and is a versatile solution for Shopify stores, seamlessly integrating with many useful apps to provide a comprehensive customer account management experience. The team's expertise in website development was a valuable asset in getting the app up and running smoothly. They were incredibly helpful not only integrating the app with our website, but also in identifying other issues on our site. Overall, I highly recommend the Customer Accounts Hub app for any store looking to streamline and simplify their customer account management.