Everyone in business knows that the key to growth is loyal, satisfied customers and a sparkling reputation.
But the more you grow the harder it gets to keep service at the high level you want it to be.
CustomerSure was built to give growing businesses complete control over customer satisfaction. By collecting feedback automatically you can know for sure that everything's OK, or you can find & fix any problems straight away.
Set up your brand new satisfaction system within minutes to get real-time customer feedback that will accelerate the growth of your Shopify store.
Managing an online store is time-consuming, and even though customer satisfaction is key to your store’s success, it can be hard to find the time to ask your customers what they think.
CustomerSure automatically sends a simple, fast feedback form to every customer after they've received their order (subject to a frequency limit you choose), so you can ensure satisfaction every time.
When customers send their feedback it is delivered directly to your customer service dashboard. From here you can respond to their comments and make sure everyone is satisfied.
Then at leisure you can use the powerful reports and analytics
to identify patterns and trends in all the data you've collected. You'll uncover strengths and weaknesses that will help you improve your online business.
Want to get valuable customer insights, but not sure what to ask? Relax. We’ve built our customer feedback expertise into a set of templates suitable for all online business, and they’re ready to send from the moment you start your free trial.
But if you prefer to build your own surveys, ask your own questions, and design your own email templates then you'll find our software is fully-flexible.
There’s nothing technical to learn. CustomerSure is fully-integrated with Shopify already, so in a couple of minutes you can start gathering customer feedback, automatically, every time a customer receives their order.
Our clean, simple interface gives you total control over customer satisfaction.
Our approach to customer feedback is unique because it's laser-focused on making feedback a great experience for the customer. Fast, simple and all about results.
For the store owner it's good news too. It's simple, it's fully automated and it frees you up to focus on building a great business, confident that your customers are happy.
Designed by experienced customer service specialists, built by the finest software engineers, and refined by the feedback from our own loyal customers, hundreds of companies around the world rely on CustomerSure.
There's no risk and no obligation. Why not start your free trial and take control of customer satisfaction today?