CustomerSure

CustomerSure

Pricing
From $199/month. Free trial available.
Rating
5.0 (13)
Developer
CustomerSure

You know that the key to growth is loyal, satisfied customers and a great reputation. But the more you grow the harder it gets to keep service at the level you want it to be. Dealing with customer feedback is the best way to improve service, and CustomerSure simplifies the headaches of collecting feedback that all growing stores experience. CustomerSure automatically sends a simple, fast feedback form to every customer after they've received their order, so you can ensure...

You know that the key to growth is loyal, satisfied customers and a great reputation. But the more you grow the harder it gets to keep service at the level you want it to be. Dealing with customer feedback is the best way to improve service, and CustomerSure simplifies the headaches of collecting feedback that all growing stores experience. CustomerSure automatically sends a simple, fast feedback form to every customer after they've received their order, so you can ensure... more

Works with

Xero, Zendesk, Helpscout, Webhooks

Categories

Pricing

Shopify Starter

$199 / month

  • Real-time customer fedback
  • Comprehensive follow-up features
  • NPS and CSAT reports & analysis
  • Branding
  • For up to 2500 orders per month

14-day free trial

Pro

$499 / month

  • Real-time customer fedback
  • Comprehensive follow-up features
  • NPS and CSAT reports & analysis
  • Branding
  • For up to 10,000 orders per month

14-day free trial

Enterprise

$1,499 / month

  • Real-time customer fedback
  • Comprehensive follow-up features
  • NPS and CSAT reports & analysis
  • Branding
  • For up to 50,000 orders per month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 29, 2013

This is just great! Love the way it's laid out. We've got lots of customer testimonials thanks to this app. Thank you for making it so user-friendly.

SeedsNow.com
United States
Over 9 years using the app
April 4, 2013

We've been using CustomerSure for a while now and think its a brilliant App. It's really helped us understand our customers and constantly improve our service. Fantastic guys, keep up the good work!

iCollection™ Shop
United Kingdom
Almost 2 years using the app
March 4, 2014

I love this app. Its a great time saver for me. Has reduced my number of phone calls, looks professional and is really easy to understand and use both for myself and customers. The support team is outstanding.

SilkRibbon.com
United States
Over 1 year using the app
July 4, 2014

Customers often rely on reading independent reviews when making their final purchase decisions. Customer Sure adds credibility to our offer.

Technopic
United Kingdom
Over 1 year using the app
July 16, 2014

We've been using CustomerSure for over 2 years and we love it! Easy setup, great customer support, and a terrific way to make sure we keep delivering a top-notch customer experience!

ShoeMe.ca
Canada
Over 1 year using the app

Support

App support provided by CustomerSure.

Developer

CustomerSure

John Buddle Work Village, Buddle Road,, Newcastle upon Tyne, BFP, NE4 8AW, GB

Launched

May 22, 2012

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