Reviews (112)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its product customization capabilities, such as adding custom fields and dropdowns without needing coding skills, making it ideal for businesses that require detailed customer inputs like engravings. It integrates well with Shopify themes and is noted for its user-friendly interface, suitable for small or new businesses. Exceptional customer support is frequently highlighted, with fast response times and efficient handling of theme-specific and custom requests, ensuring quick resolution of issues.

July 19, 2024

Help me, the custom fields doesn't appear in Debutify theme, please help

Winner Jerseys MX
Mexico
5 days using the app
Minimate Apps replied July 21, 2024

Hello,

We reached out to you immediately as soon as we receive your review. Please get back to us, so we can resolve the issue. Currently, we cannot access your product page to make necessary changes if needed.

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Edit: We've tried to reach out to this customer in every possible way but unfortunately she/he did not reply to us. Our app works fine with Debutify theme and even if the theme has some additional modification, we are always here to make customization on our end.

This is a family-run business and we always put the customer satisfaction and customer support at first. We offer live support too for 7 days.

January 20, 2024

It is of no use, if the app does not have a complete logic, the metafields do not allow changing the order, much less changing the order by logic, the support has very little will to solve things, very bad experience for a payment. application

welldonecase
Chile
3 days using the app
November 23, 2023

dosent even work when you add more than 3 fields

BR
Denmark
5 days using the app
Minimate Apps replied January 19, 2024

Hello,

Actually we work for more than 3 fields without any problem. You can check our demo store for this use case.

I reached out to you to help you for this case but it seems you already found out your solution.

Please let me know if you need any help with this!

Best wishes,
Zel