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Eliminate return shipping costs and fraud with video claims for instant, returnless reimbursement.
Stop paying to ship broken items back. Traditional returns are a double loss: you lose the product and you pay for the return shipping. DamageProof introduces a smarter way to handle damaged goods. By requiring customers to provide timestamped video evidence, you can verify damage instantly and offer returnless reimbursements with total confidence. Photos can be faked using AI or taken from the internet. Video evidence ensures the damage is real and specific to that order.
- Dedicated broken video claim return page for your shop.
- Prevents deepfaked refund claims : prevents uploading AI-altered photo / video.
- See all your returns claims directly in your Shopify store. No more email.
Languages
English
Categories
Return options
Return management
Pricing
Free
Free
Features
- Access to the 5 most recent video claims
- Live anti-deepfake video capture
PRO
$29 / month
Features
- Unlimited return claims
- Live anti-deepfake video capture
14-day free trial
Entreprise
$99 / month
Features
- Unlimited return claims
- Live anti-deepfake video capture
- Third party integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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Support
App support provided by EDBOT.
Resources
Launched
April 22, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Online Store
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Edit Online Store
Online Store page content on a path controlled by the app
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