Reviews (4)

Overall rating
3.6
Counts per rating level
  • 25% of ratings are 5 stars
  • 50% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 8, 2023

Thank you man! Really appreciate your efforts.....I really got a solution of the problem......The only problem i am facing is how can I make this field required

The Dubai Safari
United Arab Emirates
5 months using the app
Edited June 22, 2023

I'm giving low stars not for the app itself, but for the customer service. The picker works, but only for product pages info to flow into the packing slip, *not* on the shopping cart (which is what I need for my business). I specifically asked that question in the first email I sent, because nowhere in the current app description does it say this. I was then told it was possible with custom code, and to just download the app and try it, and they'll get back to me. Then after a few days I was told no, the picker info on the shopping cart does *not* flow into the packing slip, and that it only works when you put the app on a *product* page. When I pushed back and asked why this wasn't said at the beginning, I got sort of a runaround answer. This isn't complicated, please just be upfront about what your app capabilities are, and we can all move on. I have the emails to prove it, if anyone asks.

The Celtic Tea Shoppe, Home of Artisan Candies
United States
5 days using the app
Inspon Tech replied June 22, 2023

Hey,

It's really a shame that you leave such a review. Customer Support has always answered you honestly. The date picker also works in the shopping cart. Only thing is that you can't display the date on the packing slip. Everything else works though. But it seems you did not understand that, despite countless information emails.

The support took hours of time for you and that because of 2.99$. Do you expect to be supported for hours for an amount that is not even worth mentioning?

We wish you much success with your business :)

___

Update:

Merchant updated the review, but again he didn't recognized that we informed him already in beginning that we have to check if its possible to place the values on packing slip if the date picker is used on cart page. We informed him that it's possible if the date picker used on product page. For cart page we investigated and it was not possible. Its a shame that we are investigating and just because it's technically not possible, you write a review like this. I think its better if someone tries to solve your problem then rather say its not possible in beginning without having it checked.
Other than that you can use your computer and just delete the app if it was to long waiting for you! We can not understand such a behaviour.

Here the mails to proove it:
https://drive.google.com/file/d/10Qv_ZkoO_drQGDLQTzM2KcecguiVjKT4/view?usp=sharing

As you can see, merchant gave us the permissions and wanted us to investigate, but already earlier we told him thats its may not possible and we will check it out for the merchant.

Best!

October 31, 2022

Good looking app, fastest customer service I've ever seen so 10 points for that but unfortunately no cut-off time so I had to search for another app.

Prezzienl
Netherlands
About 1 hour using the app
March 21, 2022

Not a bad little app, fast live support. No cutoff time for date selection though. Shame looked the perfect app.

Gift Moments
United Kingdom
19 minutes using the app