Reviews (108)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its easy setup, quality product range, and excellent customer service. They appreciate the straightforward navigation, diverse products, and fast shipping that streamline store operations. Customer service, particularly from team members like Crystal and Olivia, is noted for its responsiveness, often via WhatsApp. The app's efficient integration and dropshipping support are especially beneficial for new industry entrants, contributing significantly to business growth.

June 26, 2024

usefull app good products

chiquechics
United States
4 months using the app
May 20, 2024

I have had a wonderful experience so far and anytime I need assistance, I’m always pleasantly surprised by how fast they are to respond.

Rock Studio Jewelry + Gifts
United States
5 months using the app
May 26, 2024

Absolutely NO Customer Service. They will not answer message about problems with the app. Maybe a review will help resolve my problems.
The app has great clothes and i would like to keep it. However, functionality in the store looks horrible. It has product description listings that even if you change it, it does not save for your store. BIGGEST eye sore is the Size Charts that are included in the product descriptions. They look horrible from mobile to desktop. You can resize them but it is either way to big on desktop or makes your mobile version go all over your page. I have installed a size chart builder, but since all the chart for each product are completely different, it is too difficult to go through each product and make a completely different chart. I have messaged about this twice. I finally received an answer from Sophia saying, Thank you for your feedback, we are constantly upgrading the app to improve the customer experience! No Help at All. I would really like to use the app in my store but can't seem to resolve the size chart or product description issues. Descriptions are after the size chart and have to be manually edited one by one, very time consuming cause you can't edit the template before you push it to your store.

True Colour Beauty
United States
13 days using the app
Edited May 20, 2024

I installed this app because I read all the great reviews and they do have really cute products. My experience has been very stressful. I can't seem to get ahold of anyone to help me with address for the USA Warehouse for my TikTok shop. I can't do anything until I have that, and no one is answering me. I might have to move on to a different app!
I raised my review by one star because in the end they all did everything they could to help me. they answered all my emails etc. but now I'm having troubles with the app syncing inventory. it so frustrating! I don't have the time to sync everyone by hand. I truly wish they would fix this issue because they do have great items but if items are not sync it's all for nothing. this will definitely cost them business owners, Also, because they are not based in USA the time difference can be an issue sometimes. I do have to say they really did eventually help me with my TikTok issue

Assorted Treasures
United States
About 1 month using the app
April 20, 2024

i love this app, i ,love the items i receive, my only complaint is that shipping costs seems to be quite high, maybe they should look into other companies to do their shipping through. but that will not prevent me from using them.

Traveling Sisters Boutique
United States
3 months using the app
June 22, 2024

Amazing service!

Crystal is top notch

Butterfly Valley
United States
3 months using the app
May 8, 2024

Quality has been really good. My rep is Crystal and highly recommend choosing her. She is very helpful! App is easy to use.

Bougie by the Beach
United States
10 months using the app
May 16, 2024

Dear-Lover Dropshiping is a great option to start your boutique, very easy to use, very nice quality product, Crystal is great always ready to help ! I recommend:)

Bananablush
United States
17 days using the app
May 14, 2024

We just launched a store with Dear Lover and they've been great at communicating. The drop shipping app is intuitive and easy to use. The products all have really good quality. Would recommend to anybody!

Ellie Jane Clothing
United States
29 days using the app
March 21, 2024

I am still learning how to navigate this dropshipping and Dear Lover sent me some useful information with an issue I was having. I have done a test order and the item I received was good quality. The orders that I have done with them seem to get shipped quickly. Still takes time to get to the US but, is starting to work out using them as a dropshipper. They are very responsive on WhatsApp so that is helpful. I will keep using them just for their response time and being helpful.

Trendy Stylz
United States
About 1 month using the app