Reviews (108)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its easy setup, quality product range, and excellent customer service. They appreciate the straightforward navigation, diverse products, and fast shipping that streamline store operations. Customer service, particularly from team members like Crystal and Olivia, is noted for its responsiveness, often via WhatsApp. The app's efficient integration and dropshipping support are especially beneficial for new industry entrants, contributing significantly to business growth.

Edited August 22, 2024

Communication is lacking, but they have showed a light improvement, so have amended this review.

Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.

Beagle Boutique Fashion Outlet
United Kingdom
About 2 months using the app
May 19, 2024

This app is easy to use but I wish I didn’t have to spend so much to get orders out to my customers .. $33-40 for shipping…
Crystal is very good. I Iike how easy you can upload products. I just don’t like that I have to spend close to $40-60 for a item that should cost me less than $15…
Anyways this app has high quality items and been around for 15 years great!!!

TheBeachedBearBoutiqueLLC
United States
11 months using the app
February 19, 2024

I have to stop what I am doing and compliment the great people at Dear Lover who work so hard to make sure our shipments are not only received on time, but also totally correct. I am excited to hear that our service with "DL" is only going to get better. What a great company, and what a great partner that helps us deliver great customer service to our customers.

Secrets Desires
Canada
7 months using the app
December 24, 2023

So far we have had an overall good experience with them. We had an issue with some shipping from Shopify but Dear-Lover worked with me to get it out in a timely fashion.

Mom and Monsters
United States
3 months using the app
February 29, 2024

De momento não consigo avaliar a aplicação em si pois ainda não comecei a trabalhar com a Dear-Love, contudo fui contatada pela Crystyal, consultora exclusiva de vendas e foi 5 estrelas na forma como me abordou.

PARTOALL
Portugal
4 months using the app