Debutify Product Reviews & QA , 26 reviews
PLEASE DO NOT ADD THIS APP! APP KEEPS CRASHING AND GOES IN MAINTAINENCE FOR DAYS WITHOUT ANY NOTICE. CUSTOMER SERVICE IS AWFUL, THEY REPLY AFTER DAYS!! THIS IS THE WORST REVIEW APP I HAVE EVER INSTALLED.
Don’t offer the ability to extend the trial period if you’re not going to allow people to do it! Took me 11 of the 14 trial days to configure all of the theme settings and as soon as I got my theme launched, the trial was over. Reached out to them via email to extend the trial after reading that they allow it and then was denied with no explanation. I’m not paying $99+ a month on a whim. I want to see if this theme works first and after 100+ visits to my site, not a single person made it passed “Add to Cart”. But yeah you think I’m going to pay you for a conversion that is worse than when I didn’t use Debutify? No, thanks! They’re a scam!
Slow and perfunctory support that doesn't understand user needs at all. The comment part doesn't show up, but the customer support only tells me "you can see it after you import it", my product doesn't have any comments, how can I import it? Make fake reviews?
Debutify's style is to keep bombarding you with emails before you use it and keep telling you how good their products are, but after you actually use it, no one cares about you. All replies in official languages, mechanical replies, slow replies!
I'm also a Debutify Theme enterprise plan user, so to speak, I spend dozens of dollars a month and don't get the 24*7 live customer support they promise!
Debutify's management should review, and the customer support executive should resign!
Wasted my energy and money for nothing, a hard lesson!
Can't recommend the app. Worst Support ever... Don't waste your time and money with debutify. Find an other solution. Trust me, there are way better apps...