Reviews (11)

Overall rating
4.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited May 2, 2020

I do not get any responses from support and I have emailed them 3 times! The app is showing results for "all time" even after I have applied a filter. I have to delete this app.

Herbsoil
Hong Kong SAR
Over 3 years using the app
May 5, 2017

Great App, the support is impecable and fast, if you need to automate the costs of your products, this is the way to go

Vapeandoando
Mexico
Over 2 years using the app
February 28, 2014

My most used app. Super-helpful. Makes accounting a breeze. I love Deep Mine!

Children's Ministry Deals
United States
About 2 years using the app
Edited February 8, 2017

3rd and Final Review (Neutral)
Ryan wrote to me to express his concern about my experience with Deepmine. He also generously refunded our costs for using Deepmine for 2016. I appreciate his willingness to make things right. Wishing him and this app the best.

2nd Review (Negative)
Do Not Buy. Deepmine hasn't updated their code or added anything of value in over a year. They released a "new" version in 2015, but it's worse than the old version. They don't deserve your money, because they aren't working for it. They responded to feature updates and requests with "we'll think about it" and other dismissive phrases.

1st Review (Semi-Negative)
Because we are over 5,000 orders, the app charges us $20 per month. That's $240 / year which I don't think this app is worth by any stretch of the imagination. I'd easily pay $120/year, or even $150 for the number of usages, but $20 is hilarious considering shopify costs us $30/month and does about 1000 other things for us. This software does a few things, and doesn't even do them well.

Seedles
United States
Almost 2 years using the app
April 18, 2014

Really great app! Especially the part with Cost of Goods, so calculating your profits (and not just turnover) is very simple. However it would be nice to also see total profits in the overview (in the order tab, next to total turnover, taxes, shippment costs and discounts).

What I also really like are the automated daily e-mail reports and the partner part. This makes our lives much easier as we also sell goods in our store that is on "commission", we pay our providers / partners 50% of the turnover.

And last but not least the turnover by Vendor is also nice.

Feinraus
Switzerland
Over 1 year using the app
November 28, 2016

Works great. Gives us the detailed info we need to track sales and make marketing decisions. Can be a little hard to generate reports at times but probably is more due to my inconsistent use and lack of training.

Paul White, Ph.D.

Appreciation At Work
United States
Over 1 year using the app
March 1, 2014

My most-used app for generating reports of any kind. I can easily provide my bookkeeper with sales tax reports, compare sales of various products to see which is more popular, or understand how much inventory to order to hold me for six months based on sales. Fantastic and completely worth it.

Sublime Stitching
United States
About 1 year using the app
May 18, 2020

The app is useful and helpful.. but out of nowhere the price doubled. Will look into other options.

Kwee-Jack Fish Co. LLC
United States
About 1 year using the app
Ryan Alyea replied May 18, 2020

Sorry for the confusion! My charges are based on the number of orders in your store; so therefore larger stores (or stores that grow) will need to be charged more. This is because my primary costs are based in storage costs.

If you or anyone would like a simpler option, let me know, but it will involve a some level of sacrifice, such as deleting data and/or looking at only a certain time period since ultimately the charges are based on the amount of storage required.

August 18, 2014

LOVE LOVE LOVE LOVE LOVE this app. It has saved us so much time calculating payments for our vendors.
As a consignment store I highly recommend this program!

Betty's Consignment
Canada
2 months using the app
December 4, 2014

A very good App providing better functionality and ease of reading with great exporting. Very fast and accurate.

One thing it needs to add is a filter based on location. I would like to see Web and POS broken out as a filter otherwise keep it up!

SAS Booster Club Store
Singapore
11 days using the app