Dekan.ai

Dekan.ai

Pricing
Free plan available
Rating
0.0 (0 Reviews)

AI Shopping Assistant & Omnichannel Support Desk

No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away. When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service.

No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away. When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service. more
  • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
  • Understands complex queries like "laptop for work under 1000"
  • Responds to FAQs about shipping, returns, and store policies
  • Allows customers to add items to cart and proceed to checkout directly
  • Manage conversations from Store, WhatsApp, Facebook Messenger, and Instagram

Languages

English, Arabic, Spanish, German, French, and Dutch

Works with

  • Instagram
  • Whatsapp
  • Messenger
  • GPT 5

Pricing

Free

Free

  • 100 AI responses/month
  • 100 products
  • 1 store
  • Multilingual responses
  • Handover conversation to human
  • Custom FAQs
  • Free Email marketing

starter

$29 / month

or $290/year and save 17%

  • 1,500 AI responses/month
  • 500 products
  • 3 stores
  • WhatsApp integration
  • Messenger and Instagram integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

professional

$49 / month

or $490/year and save 17%

  • 5,000 AI responses/month
  • 2,000 products
  • 5 stores
  • WhatsApp Integration
  • Messenger and Instagram Integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

growth

$99 / month

or $990/year and save 17%

  • 11,000 AI responses/month
  • 10,000 products
  • 10 stores
  • WhatsApp Integration
  • Messenger and Instagram Integrations
  • Unlimited team members
  • Custom Instruction & Flows
  • Free Email marketing

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by OrdersApps B.V..

Developer

Launched

February 16, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • Edit customers

    Customer data

  • Edit products

    Products, collections

  • Edit orders

    Draft orders, order fulfillments, all order details for the last 60 days

  • Edit Online Store

    Online Store script tags

  • Edit other data

    Price rules

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