ReturnSense
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- MoLabs LLC
Featured images gallery
The recovery layer after tracking: know when to wait, resend, or refund before the customer asks.
Tracking apps tell you a package is late. ReturnSense tells you what to do about it. It catches delays, failed attempts, address issues, and stalled or lost packages, shows the order value at risk on each, and recommends the next move: wait, trace, resend, exchange, or refund review. Carrier lane reports show which carrier and service level keep failing. Customers hear from your brand first, and alerts flow into Klaviyo and Slack. Runs alongside AfterShip and your returns app.
- Recommends wait, trace, resend, exchange, or refund for every problem order
- Shows the order value at risk across all open delivery exceptions
- Carrier lane reports flag which carrier and service level keep failing
- Returns prevention view surfaces refund and resend cases before they're filed
- Emails customers first; sends events to Klaviyo flows and alerts to Slack
Languages
English
Works with
- EasyPost
- Klaviyo
- Postmark
- SendGrid
- Slack
Categories
Notifications
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- Up to 50 tracked shipments/month
- Exceptions inbox
- Email notifications
- 1 carrier
Pro
$19 / month
or $190/year and save 17%
Features
- Up to 500 tracked shipments/month
- All exception types and priority rules
- Slack integration
- Daily digest reports
- All carriers
7-day free trial
Business
$49 / month
or $490/year and save 17%
Features
- Everything in Pro
- Up to 2,000 tracked shipments/month
- Custom notification templates
- Carrier performance reports
7-day free trial
Enterprise
$99 / month
or $990/year and save 17%
Features
- Everything in Business
- Unlimited shipments
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by MoLabs LLC.
Resources
Developer
Launched
April 24, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Orders
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View orders
Order fulfillments, all order history for the last 60 days
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