Demfilz Support Tickets

Demfilz Support Tickets

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

A help desk for your store: a support portal on your storefront and a ticket desk in your admin.

Demfilz Support Tickets turns your store into a help desk. Customers open and follow tickets from a support portal on your storefront, or an optional form block, and attach the order in question. Staff work every ticket from one screen in the Shopify admin: internal notes, canned replies, filters, search, bulk actions and CSV export. Departments, SLA targets, round-robin auto-assign, reminders and auto-close keep the queue moving. Every notification email is an editable template.

Demfilz Support Tickets turns your store into a help desk. Customers open and follow tickets from a support portal on your storefront, or an optional form block, and attach the order in question. Staff work every ticket from one screen in the Shopify admin: internal notes, canned replies, filters, search, bulk actions and CSV export. Departments, SLA targets, round-robin auto-assign, reminders and auto-close keep the queue moving. Every notification email is an editable template. more
  • Storefront support portal where customers open and follow their own tickets
  • One admin desk: internal notes, canned replies, filters, search and CSV export
  • Departments, SLA targets and round-robin auto-assign to route every ticket
  • Reminders, auto-close and editable templates for every notification email

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 100 MB storage for tickets and files

Pro

$19.95 / month

or $199/year and save 17%

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Directoroy.com.au Pty Ltd.

Developer

Directoroy.com.au Pty Ltd

383 George St, Sydney, NSW, 2000, AU

Launched

October 10, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

  • Store owner

    Name, email address, phone number, physical address

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Instantly resolve support inquiries and grow your business.

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