Deposit & Partial Payment Depo

Deposit & Partial Payment Depo

Reviews (105)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for consolidating billing and payment systems, enhancing workflow efficiency with features like deposits on pre-orders and split payments. The user-friendly interface and seamless Shopify integration simplify setup and operation. Customization options on product pages are particularly valued. Customer support is noted for its responsiveness and effectiveness in resolving issues, contributing to high merchant satisfaction.

October 12, 2023

We use the app for its subscription feature and the interface is very user-friendly and highly customizable. Customer service and response have been amazing as well. The team is very responsive and highly knowledgeable. Definitely recommend.

Berries Health & Genetics
United States
14 days using the app
March 27, 2023

the support was fast to take my chat request, and the agent quickly jumped to sharing screen where we were able to setup the split payment customized.
so far so good.
thank you

Arcoiris Furniture
United States
14 days using the app
September 8, 2023

Excellent support through and through. Responsive, and super helpful - had a minor glitch with something not working on our website, engineering team hopped straight on it and we are now able to process our "Try Before you Buy" orders.

Ftero Surf
United Kingdom
13 days using the app
April 11, 2023

This app helped me take partial payments from customers.
Thanks to the team (Mr. Karan) for quick assistance

Surbhi Batra

Hindrishi India
India
10 days using the app
October 26, 2022

The app duplicate orders every payment taken, to the point where your accounting is a nightmare and you don't understand what is paid and what is not. WHAT IS MORE SERIOUS, it affects your shopping cart. My customers were unable to checkout!!! The problem remained after removing the app. I was forced to install a backup of the theme which I had ( I always do a backup) . Do not recommend

Pro Video Instruments
United States
About 2 months using the app
Sidepanda Inc. replied October 26, 2022

Our app doesn't duplicate orders neither does it add anything to the theme. Everything is done automatically and removed as soon as the app is uninstalled. You must have faced the issue with another app and blaming it on our app. If you want we can help you fix the issue.

Thanks

February 1, 2023

The team were amazing and helped us implement the app and make the appropriate customisations to make it work with our bundling app.

Thanks guys!

My Robes
Australia
1 day using the app
April 19, 2021

Im not sure about these 5 star reviews. Im not sure if they were purchased or what but this app does NOT work properly and if you are looking for around the clock support this is NOT the app. I want to save others the time of downloading this app and being frustrated and provide a REAL review. If you are trying to use this app for services and would like to have the ability to provide an option to take partial payments/Deposits, this is NOT the app. There is barely any support and being a business that provided services it is imperative to have a smooth flow website experience. What this app will do is make you choose either partial payment option or booking option it will NOT do both. Even downloaded the booking app thats made by the same developer and the apps do NOT communicate. So I had to go back and redesign my site because my customers were not able to properly book an appt on my site after completing the step by step directions from this app. What will happen is you will set everything up and when it comes to your customers booking, no matter what booking app you use, it will NOT allow you to select partial payment and select a time to book the service which literally defeats the purpose of this app.
Hopefully I saved anybody time that provides services on their site.

BeautyBySusieD
United States
About 1 month using the app
Sidepanda Inc. replied April 21, 2021

Hi, Apologies for the above inconvenience and for not be able to respond faster to your query yesterday. We try our best to provide support for 16 hours every day (we are currently working from IST timezone) and resolve/respond any issues within 12 hours.

If you could install Depo again, we will work and integrate Appointo(or any other booking app) with Depo as our top priority. Currently, we have to enable the integration manually and will take less than few minutes once installed. We are extremely sorry for the bad experience and looking forward to learning and improving our support workflow. Do let us know if you would be interested to give Depo another try. Looking forward to hearing from you.

Thanks,
Mukul

January 19, 2023

Priyanshu was very helpful today. He took the liberty of showing me extra steps that he knew would make me experience with Depo as seamless as possible. Thank you so much 10 STARS!!!!!

THE BEAUTY SPOT
United States
1 day using the app
January 9, 2023

The Deposit & Pre Order App works exactly as I required. It is prefect for taking holding deposit, pre-order payments and for generating split invoices for customers requesting a payment plan. I am most impressed with the clear video tutorials and the excellent communication I received from Mukul at Sidepanda. Thank you :)

BrindeArt
United Kingdom
About 20 hours using the app
January 16, 2023

app is not worth...reciving payment on payu but this app is sync orders...no support from app developer..no email reply nothing no support....fake 5 star reviews

Watch Farm
India
9 days using the app
Sidepanda Inc. replied January 16, 2023

We have replied several times and asked for the order numbers as well but no response from your end. If you can send us the order numbers we can help otherwise it's not possible for our team to help.

Stating we have fake 5 star review is insulting and this can lead to banning from the app. Please don't insult our hard work