Deposit & Partial Payment Depo

Deposit & Partial Payment Depo

Reviews (103)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for consolidating billing and payment systems, enhancing workflow efficiency with features like deposits on pre-orders and split payments. The user-friendly interface and seamless Shopify integration simplify setup and operation. Customization options on product pages are particularly valued. Customer support is noted for its responsiveness and effectiveness in resolving issues, contributing to high merchant satisfaction.

April 11, 2023

This app helped me take partial payments from customers.
Thanks to the team (Mr. Karan) for quick assistance

Surbhi Batra

Hindrishi India
India
10 days using the app
October 26, 2022

The app duplicate orders every payment taken, to the point where your accounting is a nightmare and you don't understand what is paid and what is not. WHAT IS MORE SERIOUS, it affects your shopping cart. My customers were unable to checkout!!! The problem remained after removing the app. I was forced to install a backup of the theme which I had ( I always do a backup) . Do not recommend

Pro Video Instruments
United States
About 2 months using the app
Sidepanda Inc. replied October 26, 2022

Our app doesn't duplicate orders neither does it add anything to the theme. Everything is done automatically and removed as soon as the app is uninstalled. You must have faced the issue with another app and blaming it on our app. If you want we can help you fix the issue.

Thanks

April 19, 2021

Im not sure about these 5 star reviews. Im not sure if they were purchased or what but this app does NOT work properly and if you are looking for around the clock support this is NOT the app. I want to save others the time of downloading this app and being frustrated and provide a REAL review. If you are trying to use this app for services and would like to have the ability to provide an option to take partial payments/Deposits, this is NOT the app. There is barely any support and being a business that provided services it is imperative to have a smooth flow website experience. What this app will do is make you choose either partial payment option or booking option it will NOT do both. Even downloaded the booking app thats made by the same developer and the apps do NOT communicate. So I had to go back and redesign my site because my customers were not able to properly book an appt on my site after completing the step by step directions from this app. What will happen is you will set everything up and when it comes to your customers booking, no matter what booking app you use, it will NOT allow you to select partial payment and select a time to book the service which literally defeats the purpose of this app.
Hopefully I saved anybody time that provides services on their site.

BeautyBySusieD
United States
About 1 month using the app
Sidepanda Inc. replied April 21, 2021

Hi, Apologies for the above inconvenience and for not be able to respond faster to your query yesterday. We try our best to provide support for 16 hours every day (we are currently working from IST timezone) and resolve/respond any issues within 12 hours.

If you could install Depo again, we will work and integrate Appointo(or any other booking app) with Depo as our top priority. Currently, we have to enable the integration manually and will take less than few minutes once installed. We are extremely sorry for the bad experience and looking forward to learning and improving our support workflow. Do let us know if you would be interested to give Depo another try. Looking forward to hearing from you.

Thanks,
Mukul

February 1, 2023

The team were amazing and helped us implement the app and make the appropriate customisations to make it work with our bundling app.

Thanks guys!

My Robes
Australia
1 day using the app
January 19, 2023

Priyanshu was very helpful today. He took the liberty of showing me extra steps that he knew would make me experience with Depo as seamless as possible. Thank you so much 10 STARS!!!!!

THE BEAUTY SPOT
United States
1 day using the app
January 9, 2023

The Deposit & Pre Order App works exactly as I required. It is prefect for taking holding deposit, pre-order payments and for generating split invoices for customers requesting a payment plan. I am most impressed with the clear video tutorials and the excellent communication I received from Mukul at Sidepanda. Thank you :)

BrindeArt
United Kingdom
About 20 hours using the app
July 6, 2022

Very convenient to use! I also have the Appointo app and both apps work wonders. Thank you Jasper for helping me

Alison Siaotong Studio
Canada
About 18 hours using the app
January 16, 2023

app is not worth...reciving payment on payu but this app is sync orders...no support from app developer..no email reply nothing no support....fake 5 star reviews

Watch Farm
India
9 days using the app
Sidepanda Inc. replied January 16, 2023

We have replied several times and asked for the order numbers as well but no response from your end. If you can send us the order numbers we can help otherwise it's not possible for our team to help.

Stating we have fake 5 star review is insulting and this can lead to banning from the app. Please don't insult our hard work

September 11, 2022

Install this and your "Add to Cart" button will stop working everywhere except an individual product page. If you're using it on individual products instead of the whole cart, you will be redirected to the checkout page upon adding a product... go back to continue shopping and your cart will be empty. In both cases whether adding partial payments to an individual product or to the whole cart, you can forget about any kind of discount code. Good luck. Talked with support for this app and only certain discount types will work--fine, I'll workaround and use the types that are supported. Those do show up but ARE NOT APPLIED at checkout. Seems like maybe an okay-at-best app if you only want to use the base functionality and always expect to use this on the entire cart. Otherwise, unusable. One star from me until the developers are able to solve these problems. Uninstalling.

Norfolk Wood Shop
United States
6 days using the app
September 30, 2022

The only deposit app i was able to find in Shopify. Works great and does the job. Would definitely recommend

Clover London
United Kingdom
About 1 hour using the app