Reviews (15)

Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 8, 2024

We've had XPS for nine years now. They have always been supportive and its very easy to use even for international orders. We use it in combination with Shopify shipping and between the two always have the best shipping experiences and pricing. Would highly recommend to install.

Serenity Goats
United States
Over 2 years using the app
April 15, 2019

I used XPS to ship my good before my shopify website and enjoyed the ease and pricing structure. Integrating the app into Shopify was pretty easy and so far no issues. Customer service answers their phone immediately and zero wait time - I appreciate that. So far I'm happy.

Angel Being
United States
Over 5 years using the app
Descartes Systems Group replied April 15, 2019

Thanks so much for this, Angel!

December 18, 2023

we have been using XPS for 5 years now and just hit our 100,000 order marker , and would not switch for any reason. They have always been very supportive and the software is so easy to navigate. We highly recommend XPS.

River Chic Designs
United States
Over 4 years using the app
December 18, 2023

Excellent option for shipping Shopify orders and even better when you want to consolidate multiple ecommerce platforms such as Amazon, Walmart, etc. all in one place. The people leaving one star reviews complaining about needing to add a credit card and have a small balance on your account need to understand that XPS is not going to pay to ship your packages even though it's a trial... Plus, this only applies to USPS shipments as you can add your UPS/FedEx account number into the system and be billed weekly as you would normally with these carriers.

Mom's Munchies
United States
About 4 years using the app
December 19, 2023

I love XPS Ship's customer service - they are fast at getting me back up on-line when I have a question. I've connected XPS as my shipper on Shopify.

Arizona Mushroom Company
United States
Over 1 year using the app
December 20, 2016

Great app! Easy to use! Perfect for any size business. Customer service is absolutely great too which makes the app even better! I strongly recommend this!

Luxsticks
United States
Over 1 year using the app
December 15, 2018

Worked great until we received several duplicate charges on our credit card to recharge our shipping account (one was 4 times the usual $50 amount). We tried for 3 months (including several phone calls) to fix. Every time we spoke with someone, they promised "a manager was looking into this and would call us back". Never received a return phone call.

If you have a credit card on your XPS account, you can't delete it unless you are adding another form of payment. Not good.

Marcobelle Company
United States
Over 1 year using the app
December 18, 2023

Excellent. Have been using it for some time now without any issues

Sladust
United States
12 months using the app
February 1, 2021

LOVE LOVE LOVE!!!! They have such an easy integration, a column dedicated to best price comparisons and a human who answers the phone after a few rings! So happy we found them.

Absolute Green
United States
8 months using the app
June 15, 2017

Awesome. been using them for 6 months. Works with Ebay, amazon, and shopify, as well as being able to set up a shipment manually.

Testing Boston Spice
United States
6 months using the app