Descrii Description Generator , 25 reviews
Why Shopify is supporting this app? Why again and again I'm facing problems with your App? Sometimes I can place an order or sometimes I can not edit products. They just stop replying to my email and that is the reason I need to write here. do not use this app. This is complete crap. it is a waste of money and time. I have ordered a description from them but what they provide me is completely useless.
The functionality of the app works well, however I would not recommend this if you are wanting to test out the free trial as they do not honour this. I contacted them during the period of my free trial and requested to cancel my account as I just wanted to test the app before I consider a paid subscription. Never contacted me back and conveniently we have now been charged. Very unprofessional and after reading reviews from other sellers who have had the same issue I would steer away from using them.
Hello HoopDirect Team,
I am Abhinav from Descrii and I am really sorry that you are having such a bad experience with our app's payments system. The trial period and payments are managed by Shopify so you can contact them at firstname.lastname@example.org for the trial and payment problems.
I should have replied to you promptly and communicated this to you clearly earlier so this was totally my mistake.
Just to compensate for the late reply and bad experience, I will issue a refund to you for our app and add 30 credits worth 30USD to your account. Just email me at email@example.com if you are interested.
I don't like the app because it does something very frustrating. If you try the 1 day free trail and it ends it chargers you without even asking $29 per month.I ask for support and they are not even answering.Can you please help me? This is just very frustrating.
what is this free try is a joke . I installed the app and was trying to use it after doing everything thing asked it just when to another step where it ask for money WOW
Hello, Team Oddz N Endz Thrift Gift and Consignment boutique,
I am so sorry to hear that you have had such a poor experience with us.
Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you.
As much as I hate to see you go, I completely understand how upset you must feel. I apologize again for any trouble we may have caused you.
I would like you to know that we add 30 credits to your account after the trial ends. And you were getting a payment screen because you exhausted all the free credits that we provide for the trial period.
If you want I can add some more free credits to your account if you want to try the app for more time.
Let me know what I can do to help you in this situation. I will do anything in my power to help you out.
I wish you success in your Shopify journey. 😊