Reviews (103)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving website functionality and aesthetics, which helps boost conversion rates. It offers affordable, customizable templates and sections that are easy to use and update, with a user-friendly interface suitable for all skill levels. The app allows for custom CSS and custom block requests. It is noted for its performance and reliability, often compared favorably to Shopify's stability. Customer support, particularly from staff members Anne and Trudy, is exceptional, providing responsive, personalized assistance that enhances merchant satisfaction and loyalty.
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Unbelievable how good this app is... it's like all of the apps I want/need in one. The quality and attention to detail is amazing. I'm so glad a friend mentioned this to me, it's a total game changer. I would recommend it to anyone... and the customer service is excellent as well.
We're so, so, so happy you're pleased with the Design Pack sections and grateful to your friend for recommending us! Thank you so much for taking the time to leave a review. We look forward to releasing new sections and updates for you to enjoy! :)
Design packs is really the most amazing app I've ever used- and the customer service is amazing! It's helped me build such a beautiful website for our company, recommending it to everyone.
You are awesome for taking the time to leave this review - thank you! We love what you are doing to support International Theater - so inspiring. :) If you have any ideas for new sections or if we can help in any way, please don't hesitate to reach out.
Good set of sections. Easy to use. Minimal and customisable design. The team is very helpful in assisting if there is a specific customisation you require.
Thanks for taking the time to leave a review! If you need any other customisations, please don't hesitate to reach out. :)
Amazing to use and customer service was literally instant when asked for help on a design pack. Would recommend to anyone!
Thank you so much for leaving this awesome review! We're always here to help if you have any questions or need any tweaks. Drop us a line anytime. :)
I am a new customer to Design Packs, in fact I am fairly new to creating my own pages. I purchased this product because of one certain pack. When I tried it out, I loved it except it wasn't allowing me to use the page space the way I had hoped. I felt I may have bought too soon and regretted my purchase thinking that I should have explored further.
I reached out and received an immediate response from Trudy. I explained my dilemma hoping for advice of how to adjust settings to get closer to what I had envisioned. To be honest I expected the standard reply, "We don't offer those options at this time".
Not only did Trudy listen and check out the page I was building, she replied that they could adjust the pack to suit my needs! What?! She said it would take a couple days. The very next morning I received an email saying that it was ready sooner than they expected. The email was complete with all the instructions I needed.
I am very grateful to have Design Packs on my team! The products are clean and easy to use. The customer service is amazing!
Cheryl Beck Studios
Alberta, Canada
Hi Cheryl! Thank you so, so much for taking the time to leave such a thoughtful and detailed review. We are a small business (also in Canada!) and as such we pride ourselves on going the extra mile on support.
We absolutely LOVE to hear from people who are using Design Packs and get feedback on how we can make our app even better. Continuous improvement is the name of the game! Our aim is to grow with your business and support you in any way that we can. Thank you again for this heartfelt review and please don't hesitate to reach out in the future if you have any other questions or suggestions. :)
Very useful to have many different sections to use for my website. Lots of great "packs" that can be used for my homepage, new landing pages (the hide header/footer pack is very handy for this in particular), etc. Support is fast and friendly as well. Highly recommended!
Thank you for the review - we so appreciate it! I'm also glad you gave a shout out to the hide header/footer pack. Truly a hidden gem for creating landing pages! Hope you have a wonderful week and please let us know if there's any improvements you'd like to see on the app. :)
We are fairly new to using the Design Packs app but have been very impressed with what they offer! If we have a question, their support team is responsive and goes above and beyond to assist. The themes and sections are easy to add to an existing site and offer an incredible range of customization, which is exactly what we were looking for!
Reading this makes us so happy - thank you for leaving a review! I'm glad to hear that you are happy with the customization options. If you ever have any suggestions for new sections or templates, please let us know. :)
Design Packs: Theme Sections has truly transformed my Shopify store's design experience. Right from the start, I found the app incredibly intuitive, seamlessly integrating into my existing theme. It offers a diverse range of beautifully crafted sections that effortlessly enhance the visual appeal of my storefront. Whether I needed to showcase products, highlight customer testimonials, or promote special offers, Design Packs had a solution that fit perfectly.
The app's customization features are where it truly shines. I could easily adjust colors, fonts, and layouts to match my brand's unique style without any hassle. What impressed me even more was the responsive support from Trudy. When I had questions about customizing certain elements, she responded promptly and guided me through the process with clarity and efficiency. Overall, Design Packs: Theme Sections has exceeded my expectations, providing me with the tools to create a professional and visually stunning online store.
So glad you had a wonderful experience with Trudy on support and took the time to leave this thoughtful and detailed review. We hope to hear from you in the future and look forward to supporting you as you continue to customize your store. Please don't hesitate to reach out if you have any further questions!
The team at Design Packs has been great to work with. They're incredibly helpful when I've needed help with customizing their sections. The extra sections are perfect for those looking to make their site stand out.
We're so happy to hear this and we really enjoy working with you too! Thank you for taking the time to write this review, it means so much to us and glad to know you are enjoying the app. :)
awesome pack and has awesome customer support.
So glad to hear that you are enjoying the app and our customer support. :) We're always here to help, so please don't hesitate to reach out if you have any questions. Thank you so much for leaving a review!