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I was hunting for a particular design style and the Design Packs team reached out to me and made what was in my head a reality. By utilizing their packs, I am able to allow others to update the site with drag and drop simplicity (something we've been after for some time now) - no more endless hand coding/code tweaking.
The packs are easy to use and exceptionally malleable. Perhaps the most important aspect is how incredible the Design Packs team is. They respond quickly, are open to feedback/ideas, don't leave junk code hanging around in your store, and are overall just really great at what they do. Easy purchase, easier recommendation.
We're so glad that Design Packs is the best solution for you and we really appreciate you leaving us a review. Thank you so much for taking the time to share your experience using Design Packs - please don't hesitate to reach out on support if you need any help or have any questions. :)
Unbelievable how good this app is... it's like all of the apps I want/need in one. The quality and attention to detail is amazing. I'm so glad a friend mentioned this to me, it's a total game changer. I would recommend it to anyone... and the customer service is excellent as well.
We're so, so, so happy you're pleased with the Design Pack sections and grateful to your friend for recommending us! Thank you so much for taking the time to leave a review. We look forward to releasing new sections and updates for you to enjoy! :)
Highly recommend! We found Design Packs during the development of our Shopify site and were thrilled with the flexibility and options offered. You wont feel constrained by your theme in any way with Design Packs.
Even more impressive is their stellar customer service. If we could give them 10 stars we would. Beyond being open to adding specific features we wanted, they are always willing and able to answer questions and help out if we get stuck. Their level of support and care is a treasure!
Thanks so much for leaving such a lovely review! We've really enjoyed working with you as well and love how your site has turned out. Please don't hesitate to drop us a line if you need help with anything!
Transform your Shopify store using this app. It boasts an extensive collection of adaptable templates, reducing the need for pricey developers or designers. With a single click, you can access a variety of design options that are frequently updated. It's the ideal tool for store owners who enjoy direct customisation of their website. The added bonus? Outstanding customer service. A must-have for all!
Thank you so much for taking the time to review Design Packs! We're so happy that you are loving the additional customisation for your site. Please let us know if we can help in any way and we look forward to releasing new sections for you to use. :)
Good set of sections. Easy to use. Minimal and customisable design. The team is very helpful in assisting if there is a specific customisation you require.
Thanks for taking the time to leave a review! If you need any other customisations, please don't hesitate to reach out. :)
I can only recommend this app! It's quite easy to use, with many settings and sections you can choose from to design your store exactly how you want it. Amazing feel and look overall. Customer support is also very responsive to help with any question!
We started with a paid theme when we launched our website last year, and honestly, you can go with just the free basic theme and use this app, you'll get so much more out of it!
Thank you for taking the time to leave a review! We totally agree that a free theme from Shopify + Design Packs is a fabulous combination (but paid themes are also fully compatible!) We're always here for you on support and always happy to help.
I couldn't be happier with the support I received from the Design Packs Shopify App team. They went above and beyond to help me with an issue that, as it turned out, wasn't even related to their app. Their patience and kindness throughout the troubleshooting process were exceptional, and they didn't hesitate to spend hours working with me until we found a solution. Their responsiveness was impressive, reducing any downtime I experienced. It's rare to find a company that cares so deeply about its customers, and Design Packs has certainly set a high standard in both their product and their outstanding customer service.
In a world where great customer service can be hard to come by, Design Packs shines brightly. If you're looking for a Shopify app with not only fantastic features but also top-notch support, I wholeheartedly recommend them. They've won my loyalty, and I'm confident they'll continue to impress others with their unwavering commitment to their customers' success. Kudos to the Design Packs team for setting the bar high in the world of customer service!
Thank you so much for taking the time to leave us such a lovely review!
Your kind words mean the world to us, and we're delighted to have been able to assist you, even when the issue was unrelated to our app. Providing exceptional customer support is at the core of our values, and it's heartening to know that our efforts were appreciated. We truly believe that customer success is our success.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Love this app. Gives many more options for designing my product pages. The support is very reliable too.
Thanks so much for leaving a review! We're really glad that you are loving the app and are enjoying the added flexibility on your product pages. We're always here to help on support when you need us!
Highly recommend using this app!
It was so user friendly and it allowed me the freedom to design my store exactly the way I wanted - without the help (and fees) linked to hiring a developer. I could not be happier!
We really appreciate you taking the time to leave a review and are so happy that you are enjoying Design Packs. Love how you have styled the sections. Please don't hesitate to reach out if you have any questions or section suggestions. :)
Well designed, very good performance (no impact on speed), very good support.
Above all, the team is very responsive, knowleadgeable and forward pushing.
As a recomandation, I wish that they will make more youtube videos so we can learn. By the way, their videos are amazing as well.
We appreciate you leaving this review and especially mentioning the video tutorials. Trudy has put a ton of work into creating them, so we're so glad that you find them helpful. Also glad to hear that our emphasis on performance has not gone unnoticed - we aim to release the most performant sections possible and are pushing forward with improvements every day. Please let us know if there's anything else we can do to help!