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Enrich support replies with real-time store order data in Deskhero.
Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.
- AI suggested replies
- AI Automation
- Microsoft/Google mailbox ready
Languages
English
Works with
- Microsoft365 (Email sync)
- Google (Email sync)
Categories
Channels
Workflow automation
Pricing
Small (3 Agents)
$29.85 / month
$9.95 per additional agent (4+)
- Tickets (500)
- AI-suggested answers
- Mailboxes (1)
- Knowledge base articles (50)
- Web scraped pages (250)
- Shopify product sync (100)
- AI Automation rules (3)
30-day free trial
Medium (3 Agents)
$44.85 / month
$14.95 per additional agent (4+)
- Tickets (5.000)
- AI-suggested answers
- Mailboxes (3)
- Knowledge base articles (500)
- Web scraped pages (500)
- Shopify product sync (500)
- AI Automation rules (10)
Large (3 Agents)
$89.85 / month
$29.95 per additional agent (4+)
- Tickets (10.000)
- AI-suggested answers
- Mailboxes (5)
- Knowledge base articles (5.000)
- Web scraped pages (1.000)
- Shopify product sync (1.000)
- AI Automation rules (50)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Smidigt verktyg som underlättar vår ärendehantering. vi vill inte ha chatbotar på vår sida och med detta verktyget får vi fördelarna med en chatbot men det personliga i ett riktigt mailsvar, appen gör jobbet åt oss med att leta upp all bakomliggande fakta och presentera ett föreslaget proffsigt svar till kunden vi kan skicka.
Support
App support provided by Deskhero.
Resources
Launched
October 3, 2025
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