DeskLeap: Helpdesk & Live Chat

DeskLeap: Helpdesk & Live Chat

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)

Manage support tickets, live chat, and knowledge base directly inside your store admin

DeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers get instant answers while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume. Set SLA rules, auto-assign agents, and track resolution times to keep your team accountable.

DeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers get instant answers while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume. Set SLA rules, auto-assign agents, and track resolution times to keep your team accountable. more
  • Ticket management with priority, status, and agent assignment
  • Real-time live chat widget embedded on your storefront
  • Self-service knowledge base with organized help articles

Languages

English

Categories

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Up to 2 agents
  • 50 tickets per month
  • Live chat
  • Email notifications
  • Knowledge base (3 collections)

Starter

$4.99 / month

Features

  • Unlimited agents
  • Unlimited tickets
  • Unlimited knowledge bases
  • Canned responses & automation
  • Remove branding & priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by Sid Techno LLC.

Developer

Launched

July 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers

  • View customers

    Customer data

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