DeskLeap: Helpdesk & Live Chat

DeskLeap: Helpdesk & Live Chat

Pricing
Free
Rating
0.0 (0 Reviews)

Manage support tickets, live chat, and knowledge base directly inside your store admin

DeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers can reach you while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume. Set SLA rules, auto-assign agents, and track resolution times to keep your team accountable.

DeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers can reach you while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume. Set SLA rules, auto-assign agents, and track resolution times to keep your team accountable. more
  • Ticket management with priority, status, and agent assignment
  • Real-time live chat widget embedded on your storefront
  • Self-service knowledge base with organized help articles

Languages

English

Works with

  • Shopify Admin

Categories

Reviews

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Support

App support provided by Sid Techno LLC.

Developer

Launched

July 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers

  • View customers

    Customer data

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Instantly resolve support inquiries and grow your business.

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