DeskMoz ‑24x7 Live Chat Agents

DeskMoz ‑24x7 Live Chat Agents

From $199/month. 10-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 3, 2019

Languages

English

Works with

Zapier, Hubspot

Managed Live Chat Agents Who Answer Your Customers' Sales & Support Questions in Real-Time 24x7!

DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store. We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media. Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support. We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc.

DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store. We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media. Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support. We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc. more
  • 24x7 Fully Managed In-house Team of Professional E-Commerce Live Chat Agents
  • Incredible Omnichannel Customer Support on Live Chat, Email & Social Media
  • Chat Agents' Complete Custom Training & Deployment in Just 48-72 Hours
  • FRT & ART = >35 Seconds & Industry's Best CSAT, SLA, CES & NPS
  • Free Highly Customizable Live Chat Software & Setup

Pricing

10-day free trial

PROFESSIONAL 50

$199/month

US$ 5/ Extra Chat

  • Upto 50 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • FAQ Based Support
  • Zapier Integration

PREMIUM 200

$799/month

USD 4/ Extra Chat

  • Upto 200 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • Full Custom Training
  • Zapier Integration

PREMIUM 500

$799/month

USD 3/ Extra Chat

  • Upto 500 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • Full Custom Training
  • Zapier Integration

ENTERPRISE 6

$5,994/month

USD 999/ Extra Agent

  • 6 Dedicated Chat Agents/ Month
  • Free Live Chat Software, Setup & Customization
  • Dedicated Manager
  • Detailed Custom Training
  • Zapier Integration

PROFESSIONAL 50

$199/month

US$ 5/ Extra Chat

  • Upto 50 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • FAQ Based Support
  • Zapier Integration

PREMIUM 200

$799/month

USD 4/ Extra Chat

  • Upto 200 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • Full Custom Training
  • Zapier Integration

PREMIUM 500

$799/month

USD 3/ Extra Chat

  • Upto 500 Chats/ Month
  • Free Live Chat Software, Setup & Customization
  • One Point Contact
  • Full Custom Training
  • Zapier Integration

ENTERPRISE 6

$5,994/month

USD 999/ Extra Agent

  • 6 Dedicated Chat Agents/ Month
  • Free Live Chat Software, Setup & Customization
  • Dedicated Manager
  • Detailed Custom Training
  • Zapier Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

4 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 17, 2020

This is something new on Shopify.. we have lots of apps for live chat software but they actually provide 24/7 live chat agents! real human beings.. also they have free plan as well.. awesome!! Good work Shopify!

Flower Desire
India
Over 2 years using the app
May 10, 2020

I think it is the only real solution to have real, professional support, which works in synergy with our staff.
We are fully satisfied with the APP, the support and the new colleagues. Try it

CLICHAIR.CH beauty & care products
Switzerland
3 months using the app
March 18, 2020

i believe this app is super helpful in dealing with the visitors on the shopify store. Looked into the features and looking forward to use them.

Alex Kinter
United States
19 days using the app
March 20, 2020

This app is delivering the pro customer support to assist me. Chataffy agents support seems to understand my business and visitors really well.

AlansiHouse
United States
9 days using the app

About this app

Launched

April 3, 2019

Languages

English

Works with

Zapier, Hubspot

Built by Activant

About Activant

5.0 average rating

5 years building apps for the Shopify App Store

609, 610 Mansarovar Plaza, Madhyam Marg, Mansarovar, JAIPUR, RJ, 302020, IN

Support

Send a message

info@deskmoz.com

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