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Managed Live Chat Agents Who Answer Your Customers' Sales & Support Questions in Real-Time 24x7!
DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store. We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media. Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support. We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc.
- 24x7 Fully Managed In-house Team of Professional E-Commerce Live Chat Agents
- Incredible Omnichannel Customer Support on Live Chat, Email & Social Media
- Chat Agents' Complete Custom Training & Deployment in Just 48-72 Hours
- FRT & ART = >35 Seconds & Industry's Best CSAT, SLA, CES & NPS
- Free Highly Customizable Live Chat Software & Setup
Languages
English
Works with
- Zapier
- Hubspot
Pricing
PROFESSIONAL 50
$199 / month
US$ 5/ Extra Chat
- Upto 50 Chats/ Month
- Free Live Chat Software, Setup & Customization
- One Point Contact
- FAQ Based Support
- Zapier Integration
10-day free trial
PREMIUM 200
$799 / month
USD 4/ Extra Chat
- Upto 200 Chats/ Month
- Free Live Chat Software, Setup & Customization
- One Point Contact
- Full Custom Training
- Zapier Integration
10-day free trial
PREMIUM 500
$799 / month
USD 3/ Extra Chat
- Upto 500 Chats/ Month
- Free Live Chat Software, Setup & Customization
- One Point Contact
- Full Custom Training
- Zapier Integration
10-day free trial
ENTERPRISE 6
$5,994 / month
USD 999/ Extra Agent
- 6 Dedicated Chat Agents/ Month
- Free Live Chat Software, Setup & Customization
- Dedicated Manager
- Detailed Custom Training
- Zapier Integration
10-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This is something new on Shopify.. we have lots of apps for live chat software but they actually provide 24/7 live chat agents! real human beings.. also they have free plan as well.. awesome!! Good work Shopify!
I think it is the only real solution to have real, professional support, which works in synergy with our staff.
We are fully satisfied with the APP, the support and the new colleagues. Try it
i believe this app is super helpful in dealing with the visitors on the shopify store. Looked into the features and looking forward to use them.
This app is delivering the pro customer support to assist me. Chataffy agents support seems to understand my business and visitors really well.
Support
App support provided by Activant.
Resources
Developer
Launched
April 3, 2019
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