Helpdesk + Live chat DeskXpand
- Pricing
-
From $19/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- AppJetty
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DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.
DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.
- Solve customer queries faster with relevant customer information
- Embed Live chat to your Shopify store in seconds
- Shared Inbox: Centralize customer queries across channels for your teams
- Automate customer queries to specialized groups, split and answer quickly
- Optimize your responses with customizable reply templates (canned responses).
Languages
English
Works with
Pricing
DX - Agent Based
$19 / month
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Shopify Integration
- Custom Fields & Templates
14-day free trial
DX Pro
$99 / month
- Unlimited Agents
- Canned Responses
- Multiple SLAs
- Unlimited customers
- Scenario Automations
- Automations & Triggers
- Shopify Integration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by AppJetty.
Resources
Launched
June 2, 2023
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