Helpdesk + Live chat DeskXpand

Helpdesk + Live chat DeskXpand

From $19/month. 14-day free trial.
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About this app

Launched

June 2, 2023

Languages

English

Works with

Whatsapp, Facebook, Instagram

DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.

DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.

DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk. more
  • Solve customer queries faster with relevant customer information
  • Embed Live chat to your Shopify store in seconds
  • Shared Inbox: Centralize customer queries across channels for your teams
  • Automate customer queries to specialized groups, split and answer quickly
  • Optimize your responses with customizable reply templates (canned responses).

Pricing

14-day free trial

DX - Agent Based

$19/month

  • Unlimited Portals with custom domains
  • Live Chat and Help Widget
  • Task/Activity Management
  • Shopify Integration
  • Custom Fields & Templates

DX Pro

$99/month

  • Unlimited Agents
  • Canned Responses
  • Multiple SLAs
  • Unlimited customers
  • Scenario Automations
  • Automations & Triggers
  • Shopify Integration

DX - Agent Based

$19/month

  • Unlimited Portals with custom domains
  • Live Chat and Help Widget
  • Task/Activity Management
  • Shopify Integration
  • Custom Fields & Templates

DX Pro

$99/month

  • Unlimited Agents
  • Canned Responses
  • Multiple SLAs
  • Unlimited customers
  • Scenario Automations
  • Automations & Triggers
  • Shopify Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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About this app

Launched

June 2, 2023

Languages

English

Works with

Whatsapp, Facebook, Instagram

Built by AppJetty

About AppJetty

4.9 average rating

4 years building apps for the Shopify App Store

2600 West Olive Ave - 5th Floor, Burbank, CA, 91505, US

Support

Send a message

+1 (949) 787 0877

support@deskxpand.com

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