Dexter ‑ Product Price AB Test , 89 reviews
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Edit: The team reached out to me and really did their best to help out, fixing the issues mentioned below. Really cool! Will give this app another shot now.
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The pricing model is insane. $3.99 per 100 views - ok. Pricy but they are allowed to charge whatever. But a view is also when the product that's being A/B tested shows up as a RELATED product. So not even eyeballs on the price. This is borderline scam sorry.
Hi Awesome Maps team, thanks for this feedback. Behind the scenes, we are working to making our pricing model more transparent. The way our pricing works is tied into how our app works - every time the product variant is shown (whether on a PLP or a collection page) this counts as a view. We totally hear your feedback, and agree the pricing needs a makeover.
We have reached out via a direct message to make things right. Thanks for taking the time to write this review. We will let you know once our pricing has been updated!
So far we're loving the user friendly-ness of the app. It enabled us to run different pricing scenarios without having to jump through all sorts of hoops and change URLs and create new Landing Pages.
Thanks for this feedback on our app being user-friendly. As you know, from making a user-friendly product, ease of use is so critically important. We pride ourselves on having easy-to-use tech, and a great support team to ensure the process is seamless. Thanks for taking the time to share feedback!
Cool product but flawed "one size fits all" pricing strategy. The app charges 3.99 per 100 visitors. I can see how this would be fair for some test - however others, like ours it just seems way too much. We sell t-shirts for around $29 and were wanting to test different price points a couple dollars cheaper or a couple dollars more. With such an impulse item already a LOT of data is needed to determine statistical relevance. We are already at 1000 visitors for one test ($39 worth) and still don't really know anything. It's not that the app isn't valuable, however at what we're paying we will probably end up just doing the tests manually ourselves without the app.
Thanks for sharing the feedback on our app. We are thinking through our pricing model and appreciate your input. We will take this into account as our business model evolves.
Would you be up for us to discuss this pricing with you? we have sent you an email to discuss. Would love to get your input.
$3.99 per 100 visitors is crazy... Other plugins out there doing the same simple thing for completely free
Hi there, thanks for your feedback. We agree our pricing needs to be updated to be more merchant friendly and we're working on that. We wanted to reach out to you to see how else we can help but we can't find any support tickets from you and it looks like your store isn't active. We'll keep trying!
Amazing customer service! They went above and beyond to resolve our issues and ensure our test was working correctly
Hi Rosy Soil! We are so happy to have helped you with your price tests! BTW, you helped us. Through learning about your brand, we found you at a local store (Native Poppy, in San Diego). Thank you for helping us keep our plants alive and well!!
Shoot us a note if you need help with any more tests!
Really good app, the support was really great. I had difficulty setting up my a/b testing because of my theme but with the help of support it went quickly! Thanks to Ella for her help
HSH friends, thanks for this review. Ella had a blast helping you. It seemed like she went above and beyond to help you not only with our app, but to help you troubleshoot some funky issues outside of our app! We hope this service made you smile!
thanks for using Dexter!
Super test, versnelt het A/B testen met prijzen enorm en geeft hele duidelijke test resultaten. Ook klantenservice is snel en behulpzaam.
Dank u! Zoals u weet, is testen een cruciaal onderdeel van het optimaliseren van uw verkoop. Fijn dat we je konden helpen! (excuseer ons nederlands, we gebruikten google translate ;) )
Very powerful tool and excellent customer support. I will highly recommend the service. We used it to identify the quality of our offer and gave us solid insides and clues on what to do next with our business.
Thanks for this detailed review! If you're open to chatting more, I'd love to learn more from you about how you used Dexter to help your business - you can just reply to this email. But it's totally fine if you don't have time - we're just happy we could help you find so much value in our app!
- Hannes Bez (Customer Lead)
I got a lot of help from the CS team. The app is working very nice and the UI is easy to use. It is a very good app.
Thanks, Case Dream team! Our goal is to make our app and the experience easy and breezy. So happy to hear you like the app and felt supported by our team! ✌️
I am happy to recommend Dexter as a means of price testing, it is easy to set up and provides easy to view analytics. Vivek from their team was great to deal with for a few questions that I had during setup.
Thank you!
We hope this price testing helps your answer your questions.
Cheers!