Reviews (91)

Overall rating
4
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 26, 2021

The support is A-MA-ZING. This is the best A/B price testing app on Shopify bar none. Did I mention that the support was amazing? We've had a few unique issues do to our store setup, but they patiently worked with us to solve it. Highly recommended!

Lumos Helmet US
United States
About 2 months using the app
Goods Media LLC replied July 26, 2021

Joanne, Chris, it's been an absolute pleasure to get this going with you! Looking forward to your amazing helmets making the world a better, safer place...

May 16, 2021

Very responsive and helpful support from the app developers. Easy to set up and deploy. Would recommend.

Lunar Hard Seltzer
United States
About 2 months using the app
Goods Media LLC replied May 16, 2021

Hey Kevin! Thanks so much. Looking forward to seeing Lunar taking off.

March 24, 2022

Great app to test pricing. With global inflation, now is the time to test what price points work for your customers and Dexter is a brilliant tool for that. Rapid customer support too

GrowGrows
United Kingdom
About 2 months using the app
Goods Media LLC replied March 29, 2022

100%! We think that if you aren't testing prices, you're not optimizing your margin. We hope our app helps your margin grow and grow (get it?). Thanks for highlighting our fast response time, we pride ourselves on that!

Edited April 29, 2021

Great app and phenomenal customer service. It's not often that when you need to review or answer a question, the team gets on a zoom call with you to follow through in 5 minutes! Super impressive. Just launched our tests and excited to see what happens.

Golden Steer Steak Company
United States
About 2 months using the app
Goods Media LLC replied April 29, 2021

Thanks Amanda. Looking forward to your tests getting you a nice revenue boost.
PS: Looking at those steaks have made us hungry!

February 2, 2021

Very helpful, easy to set and the data is very clear. We got what we want. Customer service is amazing, I really appreciate all the help from Vivek.

monsterpub
Hong Kong SAR
About 2 months using the app
Goods Media LLC replied February 2, 2021

Thank you so much for your kind words. We hope to keep helping you find pricing wins for your store!

February 26, 2021

Excellent support from this team. We were unfortunately not able to use this app for our price test due to how our theme is set up, but the team has been extremely helpful in looking for opportunities to make it work. Thank you for all the support.

Colorescience
United States
About 2 months using the app
Goods Media LLC replied March 20, 2021

Thanks so much Margaux and team. Hope some day we'll be able to workaround all the bottlenecks and run a price test for you!
Good luck!

July 6, 2021

Great app and great support. It's really helpful to make sure we aren't leaving revenue on the table!

Glade Optics
United States
About 1 month using the app
Goods Media LLC replied July 7, 2021

Thanks a ton Curt! Looking forward to come ski with you folks some day.

April 24, 2021

Using Dexter is great! Lovely design and super quick to make a campaign - although I wish there was a little more freedom on the amount I can increase a products price by - maybe allow for free reign when setting a test price but recommend to the user that they should increment slowly. On the other hand, their customer support is god tier. I launched a price test and within half an hour - I assume they were testing how the deployed test worked with my product pages - they contacted me saying there was an issue and they were already working a fix for it on my store. Within 24 hours, this was solved. Being a software engineer myself, these guys definitely know their SDLC! Many thanks,
Flynn!

Love By Letterbox
United Kingdom
About 1 month using the app
Goods Media LLC replied April 24, 2021

Hey Flynn! Glad to be useful.

Also FYI, we don't have a limit on what price you can test per se; they are just limited to a number less than or equal to your "compare-at" price. This is done intentionally so that the price test is a proper A/B test.

If you'd like to test a price higher than that, simply raise your "compare-at" price before you launch the test.

Having said that, any dramatic change in price is usually noisy, and it is a good idea to test in increments.

March 30, 2021

I used this app to A/B test my products. Even with variant and subscription options the Dexter team was able to get everything setup correctly! Impressed by the customer service and will continue to run new tests :)

Busy Co.
United States
About 1 month using the app
Goods Media LLC replied March 30, 2021

Thanks Michael, it's been great working with your store! And we learnt a few things by helping solve those challenges. Cheers and good luck!

June 5, 2021

perfect app for business. Easy for testing and make a decision about price.
Recommend for new release product.

Craffsy
France
About 1 month using the app
Goods Media LLC replied June 5, 2021

Thank you so much! Hope to keep powering your price testing strategies.