InXpress Shipping Rates

InXpress Shipping Rates

Price: Free
Rating (3.6)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 16, 2014

Languages

English

We offer dramatically reduced domestic and international shipping costs for our customers.

Discount Carrier Rating for US and Canada based merchants only. We offer dramatically reduced domestic and international shipping costs by consolidating the shipping volume from thousands of businesses under one umbrella. Take advantage of these rates and offer DHL, UPS, Purolator, and Canpar as additional shipping options. No minimum requirements to qualify. You only ever pay for shipping! We're helping thousands of small to mid-sized companies save thousands on their shipping costs.

Discount Carrier Rating for US and Canada based merchants only. We offer dramatically reduced domestic and international shipping costs by consolidating the shipping volume from thousands of businesses under one umbrella. Take advantage of these rates and offer DHL, UPS, Purolator, and Canpar as additional shipping options. No minimum requirements to qualify. You only ever pay for shipping! We're helping thousands of small to mid-sized companies save thousands on their shipping costs. more
  • DHL Express rates (International services)
  • UPS rates(Domestic and international services for US based merchants only)
  • Canpar rates (Domestic and US services for Canada based merchants)
  • Purolator rates (Domestic services for Canada based merchants)

52 reviews

Overall rating
3.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
Edited February 18, 2019

Updated review...After a rough start, the app is working properly. We use Product Options by Bold and the two apps were having some issues with each other. After several patches/updates, things appear to be working properly. Customers see the accurate rates they need. Thanks to Corbin for all his help.

Dishmaster Faucet
United States
Over 2 years using the app
Edited June 22, 2016

UPDATED REVIEW (Originally 1/5): Initial setup was a large hassle due in part to unreliable communication with customer service drawn out over the course of three weeks. However, once you get past the setup, the shipping interface is unbelievably simple and the real-time updates make it about as easy as humanly possible for your customers. So far, worth the trouble it takes to get it off the ground.

Moringa Source
United States
Almost 3 years using the app
June 25, 2015

Easy to setup and customers get a pretty accurate quote.

Yamatho Supply
United States
2 months using the app
January 14, 2016

Lots of new problems I never had:
1) customers complain about paying customs duties. Apparently they weren't charged when I used USPS.

1.5) customers seem to be overcharged for the customs fees. I think this has to do with how the description of the item is being pulled from shipstation. In a few cases, the customer has had to pay as much in customs duties as they paid for the product. Perhaps there is something wrong with what I'm doing. I wish I could figure this out, and I'm trying to. I wish InXpress could make this easier for me.

2) I think InXpress doesn't work so well with shopify and shipstation, there have been some errors there and confusion

3) DHL pickup people don't understand that these packages use paperless customs forms, so they sometimes reject the packages when I try to drop them off.

4) The time it will take to arrive is displayed at checkout. The problem is, it's way too fast, it's not accurate, so it sets wrong expectations, and there's no way to change it.

5) InXpress people send me to DHL customer service, which knows nothing about InXpress, so it's hard to get questions answered.

6) The shipments are SO EXPENSIVE that if something goes wrong, now I've got a lot more money invested in this problem. International shipments tend to have issues anyway, but since they are now 2-3 times more expensive than USPS First Class International (which is lame and super slow, but cheap), the risk is a lot higher.

7) I get invoices from DHL and they say I need to pay them. But they should be getting paid through shipstation. I've called about this a couple times and they haven't gotten back to me.

---

However, it is nice that shipments get there lightning fast. Perhaps if I can figure out why my customers are being charged huge customs fees and find a way to mitigate that, this will be a great option.

Bigcalendars
United States
Almost 6 years using the app
Edited November 13, 2015

The app is great. Shipping by DHL is fast.

I would suggest call them for faster service as they are very helpful over the phone.

Colorcosmetics
United States
Over 3 years using the app

About this app

Launched

July 16, 2014

Languages

English

Built by InXpress

About InXpress

3.6 average rating

9 years building apps for the Shopify App Store

Support

Send a message

developers@inxpress.com

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